Business Details
40 Years
experience
Emergency
services
Expert HVAC & Plumbing Services in Tiffin, OH
Founded in 1986, our company has built a legacy of excellence in HVAC and plumbing services through unwavering dedication to customer satisfaction. Our team combines over 125 years of collective experience with a commitment to using only the highest-quality equipment from trusted brands like Carrier and Rheem. We prioritize personalized service, offering free estimates and 24/7 emergency support to meet the needs of residential, commercial, and industrial clients. Our family-owned business maintains deep roots in the Tiffin community, serving a 30-mile radius with locally tailored solutions. Through three decades of growth, we've preserved our core values of honesty, reliability, and technical expertise while continuously updating our knowledge of industry advancements.Our showroom and warehouse at 40 E. Perry St. provide immediate access to essential parts and equipment, ensuring prompt service delivery. We maintain state licensing (#32917) and focus on both immediate problem resolution and long-term system optimization. Our approach combines technical mastery with transparent communication, ensuring clients understand their options and investments. With multiple generations of the Tong family actively involved, we maintain continuity in service standards while embracing modern innovations. Our reputation for integrity has been earned through consistent delivery of dependable solutions that prioritize client comfort and safety.
Services
HVAC Installation
Plumbing Repair
Water Heater Services
Well Pump Replacement
Counter Sales
Details
- Year established: 1986
Highlights and features
- We offer 24/7 emergency service for urgent HVAC and plumbing needs
- Our team has over 125 years of combined industry experience
- We provide free estimates for all installation and repair projects
- Family-owned business serving the Tiffin community since 1986
- We stock premium Carrier and Rheem equipment for immediate installation
What people say
Excellent service
Friendly technicians
Prompt emergency response
Fair pricing
Knowledgeable staff
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties. Our certified technicians install premium Carrier heating and cooling systems designed for energy efficiency and long-term reliability. Each installation includes comprehensive system testing and personalized operation guidance to ensure optimal performance and client satisfaction.
Plumbing Repair
Our licensed plumbers handle all residential and commercial plumbing needs, from emergency leak repairs to complete system overhauls. We work with leading brands like Moen and Delta to ensure durable solutions. Our counter sales department provides immediate access to essential replacement parts for quick fixes.
Water Heater Services
We offer comprehensive water heater solutions including Rheem brand installations, repairs, and maintenance. Our inventory includes conventional, tankless, and solar models to suit various household needs. Commercial clients benefit from specialized high-capacity systems designed for business operations.
Well Pump Replacement
As a Gould's Professional Dealer since 1987, we provide submersible and sump pump installations for residential well systems. Our inventory includes durable models designed for reliable water delivery. Technicians assess existing systems to recommend optimal pump specifications for each property.
Counter Sales
Our retail counter offers immediate access to HVAC and plumbing components for DIY projects and professional contractors. Stock includes motors, piping, filters, and replacement parts for major brands. Our knowledgeable staff assists with product selection and special orders for hard-to-find items.
People
Kent Tong
Founder
Started in the HVAC and plumbing industry through family business, founded company in 1986. Maintains active involvement in daily operations while mentoring next-generation family members.
Wendy Tong
Co-Founder
Managed office operations from company inception, instrumental in transitioning from basement operations to full commercial facility. Continues to oversee administrative functions and customer relations.
Luke Tong
Operations Manager
Second-generation leader handling day-to-day business operations. Combines inherited expertise with modern management practices to maintain service excellence and business growth.
Danielle Schimmoeller
Sales Director
Manages showroom operations and customer consultations. Leverages family business experience to connect clients with appropriate products and service solutions.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including system installation, repair, maintenance, and emergency services for residential and commercial clients.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like leaks, pipe bursts, and water heater failures.
What areas do you service?
We serve Tiffin and surrounding communities within a 30-mile radius including Fremont, Fostoria, and Upper Sandusky.
Are financing options available?
Yes, we offer financing options for major HVAC and plumbing projects to qualified customers.
What brands do you carry?
We install Carrier HVAC systems, Rheem water heaters, and stock plumbing fixtures from Moen, Delta, and Kohler.
Do you have same-day service?
We offer same-day water heater installations and emergency service calls when available in our schedule.
Reviews (4)
Susie Klein
Jan 26, 2022
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I would like to thank Kent and Chris for taking such good care of us today with our furnace! Im so glad I found you guys through our salesgirl, Becky with WTTF in Tiffin! I was looking for a Carrier dealer and you guys are the best! Thank you from the bottom of our hearts! You all did a fantastic job for us and we couldnt be more appreciative! Would recommend you every time!
John N.
Jan 26, 2022
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Outstanding service. Friendly and very informative, great prices. They just gained a customer for life. Thank you all for everything today!
Brian Grime
Jan 07, 2022
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Very fast in response, called middle of winter and they came out that day. Talked me through the repair, showed me the issues, was extremely helpful. Would definitely recommend. Prices reasonable as well. Service: Heating system repair
Donna Thompson
Dec 17, 2021
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Great service. They have taken care of service here for at least last 10 years always courteous professional and quick to respond.would recommend to anyone with a furnace problem.
