Business Details
42 Years
experience
Emergency
services
Open 24/7
always available
Trusted HVAC, Plumbing & Electrical Experts in Redford
Since 1984, Mastercraft Heating, Cooling, Plumbing has been a family-owned and operated business serving Southeast Michigan. With over 60 years of combined industry experience, we specialize in HVAC, plumbing, and electrical services tailored to residential and commercial needs. Our licensed technicians prioritize reliability, quality workmanship, and exceptional customer service. As a Better Business Bureau member in good standing, we honor all warranties and retain client records for convenience. Our 24/7 emergency services ensure rapid response to critical issues, and our fleet enables efficient service delivery across the Tri-County area.Owner Steve Bez emphasizes customer-first values, ensuring satisfaction through personalized solutions and transparent communication. We invest in continuous training for our team and partner with industry-leading brands to deliver durable, energy-efficient systems. Our commitment extends beyond servicewe participate in local charity initiatives and community development programs.
Services
Furnace Installation
AC Repair
Drain Cleaning
Electrical Panels
Air Duct Cleaning
Water Heater Services
EV Charger Installation
Sump Pump Services
Humidity Control
Commercial HVAC
Details
- Year established: 1984
Highlights and features
- Family Owned Since 1984
- 24/7 Emergency Service Available
- 60+ Years Combined Industry Experience
- Local Southeast Michigan Service Expertise
- 100% Satisfaction Guarantee
Associations and certifications
- Better Business Bureau
What people say
Professional and thorough
Quick emergency response
Fair pricing
Detailed explanations
Follow-up service
Services
Furnace Installation
Our furnace installation service ensures efficient, code-compliant setup of heating systems for residential and commercial properties. We use high-quality parts and tailor installations to meet specific comfort needs. With factory-trained technicians and two-decade warranties, we guarantee reliable winter performance and energy savings.
AC Repair
Emergency AC repair services restore cooling systems promptly in Southeast Michigan's summers. Our certified technicians diagnose issues rapidly and carry common parts for immediate fixes. Scheduled maintenance plans prevent breakdowns, extending system lifespan while maintaining optimal efficiency and indoor comfort.
Drain Cleaning
Professional drain cleaning services resolve clogs and prevent recurring blockages using advanced equipment. Our plumbers tackle residential and commercial sewer line issues with hydro jetting and camera inspections. Same-day emergency availability ensures minimal disruption to daily operations and sanitation standards.
Electrical Panels
Electrical panel upgrades and repairs enhance safety and capacity for modern electrical demands. Our licensed electricians install surge protectors, EV chargers, and energy-efficient systems. Commercial clients benefit from 24/7 service and compliance with industrial safety regulations for uninterrupted operations.
Air Duct Cleaning
Comprehensive air duct cleaning removes contaminants that affect HVAC efficiency and indoor air quality. Our NADCA-compliant process reduces allergens and improves system performance. Combined with air purification solutions, this service creates healthier environments for homes and businesses in Southeast Michigan.
Questions
Do you offer 24/7 emergency services?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical services in Southeast Michigan with immediate technician dispatch.
What areas do you service?
We serve Southeast Michigan including Berkley, Dearborn, Livonia, Northville, Plymouth, and Farmington Hills.
Are financing options available?
Yes, we offer financing options for HVAC installations, electrical upgrades, and major plumbing projects.
Do you provide warranties?
All services include warranties on parts and labor, with extended coverage available for HVAC system installations.
Are your technicians certified?
Our team includes factory-trained HVAC technicians, licensed electricians, and certified plumbers with ongoing industry training.
Can you service commercial properties?
Yes, we offer commercial HVAC maintenance, electrical system upgrades, and plumbing solutions for businesses of all sizes.
Reviews (7)
Aaron Allen
Jun 06, 2022
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Mastercraft recently helped me with an electrical issue, and I am very happy with the service. I had the pleasure of working with Ray Breckenridge who was extremely helpful, patient, thoughtful and understanding. Ray did a fantastic job addressing my issues as well as provided some tips on how to troubleshoot in the future.
Martin Molitz
Feb 12, 2022
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Maintenance of my 22 year old furnace showed it had deteriorated to a point where replacement was necessary. A firm price was quoted and an installation date was arranged Then, installation yesterday was handled by two professionals who worked skillfully and without disrupting my working from home. When finished, they took the time to give me an orientation to the furnace installed and the new thermostat they installed. I highly recommend Mastercraft and encourage any homeowner to use their services.
Heidi
Feb 07, 2022
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If I could give 0 stars I would. The installers damaged the door to the furnace room and left a mess with rusty screws on the carpet. When I called Steve to inquire about what he would do about the door he said send me the info and then ghosted me from then on. For a lousy $125 door replacement he is willing to lose us as a customer. Never again!
Patrice Pt
Jan 10, 2022
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The technician was very knowledgeable and explained repair in detail. Only complaint is that when you call to make appointment not explained that you're charged a service fee and then additional charges. Other than that very pleased with technician and the problem was rectified with my boiler.
Martha Nefcy
Jan 09, 2022
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I recently had a new AC unit put after mine died late this summer. I contacted Mastercraft Heating and Cooling and they came out and gave me a fair estimate. The team lead by George did a fantastic job and worked hard to get the system just right. After removal and install was complete, George personally went over everything and answered all my questions. I was very pleased with the service.
Cheryl Loeffler
Dec 30, 2021
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We have dealt with Mastercraft for at least 20 years+. We are on our 2nd furnace and 2nd AC unit. Had a few issues along the way. Oscar came out to make sure repairs were done right. He found some issues and corrected them that no one else found. He stayed extra time to make sure everything was running like it should. Appreciated the extra effort. Great job Oscar!
Ochie De La Merced
Dec 22, 2021
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BEWARE! The technician showed up for regular service maintenance and noticed the shrill noise from the motor. His immediate recommendation to the elderly house owner was to replace the heating system. He sold the impression that the noise was conclusive evidence that the heating would not last through winter; ( In fact, the motor was only replaced 8 months ago). getting a new replacement is the solution at the price of$5,000.
His initial estimate was around $3,000, but every time he would go to his service truck and come out his estimate was revised upward, with the justification that the added cost was needed to maximize the comfort she could obtain from the upgrade.
His initial estimate was around $3,000, but every time he would go to his service truck and come out his estimate was revised upward, with the justification that the added cost was needed to maximize the comfort she could obtain from the upgrade.
