Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Asheville, NC
Gentry Service Group has been a trusted name in HVAC services since 1963, serving Asheville, NC, and surrounding areas. Our NATE-certified technicians bring decades of combined experience to every residential and commercial project, specializing in heating, air conditioning, and indoor air quality solutions. As a Carrier Factory Authorized Dealer, we meet rigorous standards for service excellence and technical expertise, ensuring our customers receive top-tier equipment and repairs. We prioritize customer satisfaction through 24/7 emergency services, comprehensive maintenance plans, and transparent communication.Our commitment to the community is reflected in our local ownership, BBB A+ rating, and numerous industry awards. With a focus on integrity and reliability, we offer financing options, energy-efficient solutions, and a 100% satisfaction guarantee on all repairs. From routine tune-ups to emergency HVAC repairs, our team delivers dependable service tailored to each client's needs.
Services
HVAC Installation
Air Conditioning Repair
Heating Services
Electrical Repairs
Generator Installation
Indoor Air Quality
Commercial HVAC
Maintenance Plans
Emergency Services
Ductless Systems
Details
- Year established: 1963
Highlights and features
- Over 3,000 positive local reviews and 60+ years of local experience
- Carrier Factory Authorized Dealer with factory-trained technicians
- 24/7 emergency HVAC service available year-round
- 100% satisfaction guarantee on all repairs and installations
- A+ BBB rating and multiple industry awards since 1963
Associations and certifications
- Carrier Factory Authorized Dealer
- NATE-certified
- BBB A+ Rated
- Angie's List Super Service Award
- Best of Asheville Gold Winner
What people say
Dependable and accountable
Professional AC installation
24/7 emergency service
NATE-certified technicians
100% satisfaction guarantee
Services
HVAC Installation
Gentry Service Group specializes in HVAC installation for residential and commercial properties. Our Carrier-certified technicians assess your space to recommend energy-efficient systems that reduce utility costs while improving comfort. We handle all installation phases from permitting to final calibration, ensuring seamless integration with existing infrastructure. Our team explains system features and maintenance requirements to help clients make informed decisions about traditional or geothermal solutions.
Air Conditioning Repair
We provide 24/7 air conditioning repair services for emergency and scheduled maintenance. Our NATE-certified technicians diagnose issues with all makes/models and use factory parts for lasting repairs. Routine maintenance includes coil cleaning, refrigerant checks, and thermostat calibration to prevent midseason failures. We offer priority service for maintenance plan members and guarantee transparent pricing with upfront cost estimates before any work begins.
Heating Services
Our heating services include furnace repair, boiler maintenance, and heat pump installation. Technicians perform heat loss calculations to determine optimal system sizing and efficiency. We offer 24/7 emergency heating repair with same-day diagnostics and part replacement. Preventive maintenance agreements include annual inspections, burner assembly adjustments, and air filter replacements to extend equipment lifespan and maintain manufacturer warranties.
Indoor Air Quality
Gentry Service Group offers comprehensive indoor air quality solutions including duct cleaning, HEPA filtration, and Air Scrubber installations. Our EPA-compliant services remove contaminants using biodegradable cleaning agents and UV sanitization. We recommend customized solutions like humidifiers or energy recovery ventilators based on property needs. The Air Scrubber by Aerus eliminates 99% of airborne pathogens when integrated with existing HVAC systems, improving respiratory health for homes and businesses.
Generator Installation
We install and service Generac standby generators for residential and commercial properties. Our technicians handle system sizing, permitting, and integration with existing electrical infrastructure. Services include automatic transfer switch installation, fuel line connections, and annual performance testing. Emergency generator repair ensures rapid restoration of power during outages, with maintenance plans covering routine inspections and component replacements to guarantee reliability during critical situations.
Questions
What HVAC services do you offer in Asheville?
We provide full-service HVAC solutions including installation, repair, and maintenance for heating, air conditioning, and indoor air quality systems across residential and commercial properties.
Do you offer emergency HVAC service?
Yes, our NATE-certified technicians provide 24/7 emergency service for heating and cooling issues with same-day response guaranteed.
What areas do you serve?
We serve Asheville and surrounding areas including Swannanoa, Hendersonville, Black Mountain, and Weaverville in Western North Carolina.
Are financing options available?
Yes, we offer financing options with approved credit for HVAC installations and major repairs through our partnership with Carrier.
What maintenance plans do you offer?
Our maintenance plans include one or two annual tune-ups, priority service, repair discounts, and comprehensive coverage options with parts and labor warranties.
How can I schedule service?
Call us at (828) 581-4045 or use our online scheduling tool for immediate assistance with emergency or routine HVAC needs.
Reviews (4)
Angie Rardin
May 24, 2022
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Just had to purchase a new AC unit for our home and Justin was so helpful and timely in getting pricing and scheduling done. He saw the project through to the end, including follow up with us afterwards. The installation staff were top notch too! Highly recommend! Service: Install AC
Shelly Hawk
Apr 24, 2022
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Gentry was very responsive to our initial call and followed through with continued responses that were timely. They were proactive in ensuring their internal departments were following up. They took the time to find the root of the problem on an older system instead of suggesting a whole system replacement. Services: Repair HVAC, A/C system repair
Lisa B.
Mar 15, 2022
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Gentry was able to schedule an appointment on the same day. Alfred was here on time and he was so knowledgeable and thorough in his repair. He also did fabulous job of explaining the repair and my future needs to prevent further issues and keep my HVAC running smoothly. Many thanks for a positive experience. Service: Repair HVAC
Clarke Okelley
Mar 14, 2022
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So thankful I have found Gentry Service Group. Albert was very knowledgeable and repaired my HVAC fiasco from prior technicians. He went above and beyond and their Home Office Service was very service oriented and got Albert to me in the same day. I would highly recommend Albert and Gentry for your HVAC needs. Services: A/C system maintenance, Thermostat repair
