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Your Trusted HVAC Partner in Troy, NC
Wallace-Dunn HVAC has built a reputation as a trusted provider of heating, ventilation, and air conditioning solutions for both commercial and residential clients. Our team of experienced installers and technicians specializes in delivering high-quality HVAC systems tailored to meet the unique demands of each project. With a strong focus on commercial installations since our inception, we have developed deep expertise in working with owners and general contractors on new construction and design-build projects. We prioritize ongoing training to stay ahead of industry advancements, ensuring our residential and commercial clients receive cutting-edge solutions.

Our commitment to precision in system design and installation is reflected in our use of computer load calculations for residential projects and our ability to handle air conditioning units of any size for commercial applications. Serving Montgomery County and surrounding areas, we combine technical excellence with personalized service to exceed customer expectations.
Services
Commercial HVAC Residential HVAC System Installation Preventative Maintenance Emergency Repairs Design Build Solutions
Highlights and features
  • We focus 60% of our operations on commercial HVAC installations.
  • Our technicians have decades of combined experience in HVAC systems.
  • We invest annually in employee training to maintain technical excellence.
  • We serve Montgomery, Stanly, and Randolph Counties comprehensively.
  • We offer preventative maintenance agreements for long-term system reliability.
Services
Commercial HVAC
We specialize in commercial heating and cooling systems with expertise in new construction and design-build projects. Our experienced team handles installations of all sizes, working directly with owners and general contractors. Our focus on commercial HVAC since 1990 ensures technical excellence and compliance with evolving industry standards.
Residential HVAC
Our residential HVAC services address rapidly changing industry requirements through advanced system design and installation. We use computer load calculations to determine precise home requirements and maintain experienced technicians for complex modern units. Our team provides personalized consultations for homeowners seeking efficiency improvements.
System Installation
We handle complete HVAC system installations for both commercial and residential properties. Our process includes technical specifications, equipment selection, and precision installation by certified professionals. We maintain proper licensing in North and South Carolina to serve diverse project requirements across multiple counties.
Preventative Maintenance
Our preventative maintenance agreements help extend equipment lifespan and maintain optimal system performance. Regular servicing by experienced technicians reduces emergency repair needs while ensuring energy efficiency. These plans cover both commercial and residential HVAC systems across our service areas.
Emergency Repairs
We provide after-hours emergency repair services for critical HVAC failures. Our technicians respond to urgent commercial and residential needs with dedicated after-hours contact numbers available. This service ensures business continuity for commercial clients and comfort restoration for homeowners during system emergencies.
People
Ben Wallace
President and Commercial Systems Consultant
Ben Wallace leads commercial operations with extensive industry experience. He specializes in commercial HVAC solutions and consults directly with business clients.
Kimberley Ostrander
Residential Systems Consultant
Kimberley Ostrander manages residential HVAC consultations with technical expertise. She provides personalized solutions for homeowners seeking system upgrades or replacements.
Questions
What HVAC services do you offer?
We provide commercial and residential HVAC installation, maintenance, and emergency repair services across Montgomery County and surrounding areas.
Do you specialize in commercial HVAC systems?
Yes, approximately 60% of our business focuses on commercial HVAC installations and service for new construction and design-build projects.
How do you handle residential HVAC needs?
We use computer load calculations for precise system sizing and employ experienced technicians for modern high-efficiency unit installations in homes.
What service areas do you cover?
We serve Montgomery, Stanly, and Randolph Counties including Lake Tillery and Badin Lake regions in North Carolina.
Do you offer emergency HVAC services?
Yes, we provide after-hours emergency repair services with dedicated contact numbers for urgent heating and cooling needs.
Reviews (4)
Eve Krit-Anderson
Apr 16, 2022 Report
This is a great firm. It's staffed by thoughtful, talented folk who really make the annual ouch of tax filing painless and pleasant.
Megan Haynes
Nov 07, 2020 Report
They have made tax filing such a pleasant and easy process the past 3 years. I absolutely would recommend.
John Petty
Apr 21, 2019 Report
Will use again. Had always used online tax services but this year things looked grim due to a new business and other things. Wallace E Dunn services saved us and did an amazing job. Super responsive and efficient. Absolutely no regrets and it didn't cost much more than online services. Thanks for the great experience.
Nicole Bernier
Apr 14, 2019 Report
This is my first time using an accounting firm to prepare my taxes. I am super impressed with their professionalism, knowledge, and fast response time. I highly recommend the services of Wallace E Dunn!