Business Details
38 Years
experience
Emergency
services
Trusted HVAC Services in North Haven, CT
Nero Air Conditioning Heating has been dedicated to providing exceptional heating, ventilation, and air conditioning services to residential and commercial clients across Connecticut since 1988. As a family-owned business, we prioritize customer satisfaction, combining decades of industry experience with cutting-edge technology to deliver reliable and energy-efficient solutions. Our team of licensed professionals is certified by Trane, a leader in HVAC innovation, ensuring that every installation, repair, and maintenance service meets the highest standards of quality and performance. We offer 24/7 emergency services to address urgent heating and cooling needs, backed by flexible financing options to make our solutions accessible to all customers.Our commitment to excellence is reflected in our A+ rating with the Better Business Bureau and our focus on building long-term relationships through transparency, integrity, and personalized service. Whether you require routine maintenance, system upgrades, or geothermal solutions that reduce energy costs by up to 70%, we approach every project with meticulous attention to detail and a dedication to enhancing comfort and efficiency in every home and business we serve.
Services
HVAC Installation
Geothermal Systems
Ductless Cooling
Commercial Refrigeration
Thermostat Upgrades
Indoor Air Quality
Emergency Repairs
Maintenance Plans
Boiler Services
Furnace Repair
Details
- Year established: 1988
Highlights and features
- We offer over 32 years of HVAC expertise in Connecticut's climate and building needs.
- Our team is certified by Trane, ensuring access to industry-leading technology and training.
- 24/7 emergency services restore comfort during extreme weather conditions promptly.
- Geothermal solutions reduce energy costs by up to 70% with sustainable technology.
- Flexible financing options make HVAC upgrades accessible and affordable.
Associations and certifications
- Trane Comfort Specialist
What people say
24/7 emergency response
Energy savings up to 70%
Trane-certified experts
Prompt repairs
Professional staff
Services
HVAC Installation
We specialize in complete HVAC system installations for residential and commercial properties, using energy-efficient Trane equipment. Our technicians assess your space to recommend optimal solutions, from standard units to advanced geothermal systems. With proper permitting and code compliance, we ensure seamless integration and long-term performance, backed by manufacturer warranties and our labor guarantee.
Geothermal Systems
Our geothermal heat pump installations harness renewable underground energy to reduce heating and cooling costs by up to 70%. Designed for Connecticut's climate, these systems provide consistent temperature control while minimizing environmental impact. We handle all aspects from design to permitting, ensuring efficient operation and eligibility for state energy rebates.
Emergency Repairs
We offer round-the-clock emergency HVAC repairs to address critical heating or cooling failures. Our rapid-response team arrives equipped to diagnose and fix issues with all system types, prioritizing safety and swift restoration of comfort. Service includes transparent pricing and financing options for unexpected repairs.
Ductless Cooling
Ductless mini-split installations provide zoned temperature control for homes without existing ductwork. These energy-efficient systems reduce energy use by up to 30% while offering quiet operation and improved air quality. Our certified technicians ensure precise placement and integration with existing heating systems.
Maintenance Plans
Our biannual maintenance agreements extend equipment lifespan and prevent breakdowns through professional inspections and tune-ups. Plans include priority scheduling, repair discounts, and system performance optimization. Regular service maintains warranty validity and ensures peak efficiency for both residential and commercial HVAC systems.
People
Sue Nero
Co-Owner
Sue Nero co-founded Nero Air Conditioning Heating in 1988, bringing over three decades of HVAC industry leadership. She oversees daily operations and customer service initiatives, ensuring every project reflects the company's commitment to quality and community-focused values.
Steve Nero
Co-Owner
Steve Nero co-founded the company with Sue in 1988, leveraging his technical expertise to establish Nero as Connecticut's premier HVAC provider. He focuses on technical training and system innovation, maintaining the company's Trane Comfort Specialist certification and commitment to cutting-edge solutions.
Questions
What HVAC services does Nero offer in Connecticut?
We provide full-service HVAC solutions including installation, repair, and maintenance for residential and commercial heating, cooling, and geothermal systems across Connecticut.
Do you offer emergency HVAC repairs?
Yes, our 24/7 emergency service responds promptly to heating and cooling failures, with technicians available year-round for urgent comfort needs.
Are financing options available for new systems?
We offer flexible financing through Trane and SMART E-Loan programs, including potential 0% APR options and assistance with Connecticut energy efficiency rebates.
How often should HVAC systems be serviced?
We recommend biannual maintenance—spring for cooling systems and fall for heating systems—to optimize efficiency, extend equipment life, and maintain warranty coverage.
What makes Nero different from other HVAC companies?
As a locally owned Trane Comfort Specialist with 32+ years of experience, we combine technical expertise with personalized service and a deep understanding of Connecticut's climate needs.
Do you install ductless HVAC systems?
Yes, we specialize in ductless mini-split installations that provide energy-efficient, zoned temperature control for homes without existing ductwork or for room additions.
Reviews (6)
Christopher Peters
May 24, 2022
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Nero is a great company. Their service guys are always professional, practical and knowledgeable. Service: HVAC system maintenance
Edward Dercole
May 22, 2022
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We had a emergency situation and Nero heating and air conditioning was very prompt and efficient with taking care of the problem. The workers were very professional courteous and very neat with the installation and cleanup, I highly recommend Nero heating and air conditioning. Ed Services: Heating system repair, Heating system installation
Garrett Watson
May 07, 2022
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A/C stopped working called on a weekend had a tech within a few hours at my house. He answered every question I had and got my unit up and running in no time. Friendly, knowledgeable, and very professional. Service: A/C system repair
Ben Marshall
May 05, 2022
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I've used them at my old condo for a full HVAC system replacement. It was a nightmare job, we needed a crane to get the system on the roof, the system itself was a super hard to find unit and they did everything perfectly. And for $6000 less than Viglione quoted. I used them again recently for a service of my AC at new house, and the secretary setting the appointment had a really bad attitude. The service tech that came out more than made up for it. He was super nice, friendly, knowledgeable and even taped up some hanging insulation near where the air handler was. Answered all my questions. Above and beyond for sure.
Bruce Trautner
Mar 21, 2022
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Had a freeze-stat installed on heating pipes in the attic that were prone to freezing and ultimately bursting. Dave's service was impeccable and the installation professionally done. I was walked through everything and observed the testing to confirm functionality. Fair price too! Looking forward to resting easy knowing a strategy is in place to avoid future complications.
Pat Brown
Feb 16, 2022
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New Trane furnace was very noisy when running. The service agent identified why the system was loud and eliminated the problem. He was polite, patient and took the time to answer my many questions. I would highly recommend Nero's Dave. Service: Heating system repair
