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Your Trusted HVAC Partner in Eastern Oregon
Scott's Heating & Air Conditioning has been setting the standard in Eastern Oregon for over 25 years by providing reliable and quality comfort for families and businesses. We prioritize values like honesty, integrity, professionalism, and dependability, ensuring these principles guide every aspect of our workmanship, customer service, and relationships. While rooted in traditional values, we incorporate the latest technology to deliver innovative HVAC solutions tailored to residential and commercial needs.

Our team holds certifications such as NATE, ENERGY STAR, and IGSHPA, reflecting our commitment to excellence. We specialize in air conditioning, heating, geothermal systems, and indoor air quality solutions, serving communities like La Grande, Baker City, and beyond. With a focus on education, transparency, and customer satisfaction, we aim to exceed expectations through prompt service, competitive pricing, and a deep understanding of local climate challenges.
Services
Air Conditioning Furnace Repair Heat Pump Installation Ductless Systems Geothermal Heating Indoor Air Quality Maintenance Commercial Cooling Gas Fireplaces Zone Control Systems
Highlights and features
  • We offer over 25 years of experience in HVAC services.
  • Our team is NATE certified for technical excellence.
  • We provide 24/7 emergency service for urgent needs.
  • We are BBB A+ rated for customer trust and reliability.
  • We utilize the latest technology for energy-efficient solutions.
Associations and certifications
  • North American Technician Excellence (NATE)
  • Energy Trust of Oregon Trade Ally
  • International Ground Source Heat Pump Association (IGSHPA)
  • Oregon Trail Electric Co-op (OTEC)
  • Performance Tested Comfort Systems (PTCS)
  • Better Business Bureau (BBB)
What people say
Prompt service Professional technicians Exceptional quality Reasonable charges Highly recommend
Services
Air Conditioning
We provide expert air conditioning installation, repair, and maintenance to ensure efficient cooling during Oregon's warmer months. Our technicians specialize in energy-efficient systems, including ductless mini-splits, to reduce utility costs while maintaining optimal comfort. With over 25 years of experience, we address complex cooling challenges for residential and commercial properties.
Furnace Repair
Our certified technicians offer prompt furnace repair and replacement services, handling all fuel types including natural gas, oil, and propane. We prioritize transparent diagnostics and cost-effective solutions, ensuring reliable heating during winter. With BBB A+ accreditation and NATE-certified expertise, we deliver lasting comfort for homes and businesses in Eastern Oregon.
Ductless Systems
Ductless mini-split systems provide zoned heating and cooling without traditional ductwork, ideal for energy efficiency and space-specific comfort. We install and service high-quality systems tailored to your home or business, reducing energy waste and improving indoor air quality while offering flexible design options for new or existing structures.
Geothermal Heat Pumps
Geothermal heat pumps utilize the earth's stable temperature to deliver highly efficient heating and cooling. Our IGSHPA-certified team designs and installs systems that cut energy costs by up to 70%, combining environmental sustainability with long-term savings. These systems are ideal for homeowners seeking durable, eco-friendly HVAC solutions in Eastern Oregon.
Indoor Air Quality
We address indoor air quality issues through advanced filtration systems, dehumidifiers, and duct cleaning to remove contaminants like dust, allergens, and mold. Our solutions mitigate health risks linked to poor air quality, ensuring a safer environment for families and employees while complying with EPA guidelines on pollutant reduction.
Questions
What HVAC services do you offer?
We provide heating, cooling, geothermal systems, ductless mini-splits, furnace repair, air quality solutions, and preventive maintenance for residential and commercial clients.
Do you provide emergency HVAC service?
Yes, we offer 24/7 emergency service for urgent heating and cooling issues, with technicians available to respond promptly to critical system failures.
What areas do you serve?
We serve Eastern Oregon communities including Baker City, La Grande, Union, Joseph, and surrounding areas, offering comprehensive HVAC solutions tailored to local climate needs.
Are financing options available?
Yes, we offer financing options to help customers invest in high-quality HVAC systems while managing costs with flexible payment plans for approved applicants.
What certifications does your team hold?
Our technicians are NATE-certified, BBB A+ rated, and hold specialized accreditations like IGSHPA for geothermal systems and ENERGY STAR partnerships for energy-efficient solutions.
Reviews (6)
John O. Rose
Mar 11, 2022 Report
Got a new house, needed a new thermostat. Unit I bought did not operate as per the instructions. Russell (the tech) showed up early! (Scott's sends out a text message notifying the customer that the tech is on the way) Very personable and professional. Identified the problem (thermostat wiring diagram was wrong) and wired it properly. Russell then let me know that the condensation line from the furnace was improperly routed (home inspector notified me that the line was broken and needed replacement and had damaged one of the ducts) and not up to code.

I called Scott HVAC again to get the condensation line replaced and re-routed and to fix the damage to the duct. Russell arrived early again! Duct damage was much more extensive than the inspector had seen. Russell et. al. replaced and properly routed the condensation line and repaired the hole in the ducting. Again, very professional and personable. Quick work done right. I've signed up for a maintenance contract for my HVAC systems with Scott's. They are the folks I want showing up when something needs attention. Monica in the office is great, too. I recommend Scott's without reservation. *John Rose
Bud Walker
Dec 30, 2021 Report
WORST service ever! I used this company to install a new Furnace and AC unit 10 years ago. They did a fantastic job. I attempted to use them again in 2021 (repeat customer) to install a new mini-split, do vent maintenance and HVAC work at new home. COMPANY FAILED TO ARRIVE AT SCHEDULED APPOINTMENTS from February through October 2021, continually putting me off. They then called me the day before a final scheduled appointment and declined to do the project because they were "too busy." Company refuses to work with Home Warranty companies and could not repair any of the projects that were requested. DO NOT USE THIS COMPANY. ***Update*** I found Gordon's Heating and Air out of Pendleton. They gave me a quote for 3 Top of the line Mini Split heater/cooler units and had them installed within 2 weeks! Couldn't be happier with the price and service!
Justin Champion
Dec 17, 2021 Report
Absolutely Fantastic experience. Our Technician arrived on time and was absolutely professional (even the dog loved him). The problem with our furnace was worn-out sequencers but they weren't standard parts anymore. The guys from Scott's found workable replacements and installed them right. Based on this experience, If we have need of further HVAC repair or installation we'll definitely choose Scott's to do the work. Positively fantastic.
Bre Hays
Nov 17, 2021 Report
I went through Scott's in 2020 when I was having issues with my Air conditioner. They came out and got it working. I never received a Bill In the mail and they sent me to collections. As soon as I was made aware, I paid it in full. I'm always prompt with payment and would have paid ASAP if I received the bill via mail. Fast forward a year and my furnace is not working. I called and they scheduled me a week out.

They didn't call until my scheduled appointment time to let me know they will not service me because of the prior billing issue. I explained to her what had happened about the bill and she denied me service. I have a friend who works there and knew as well because he was going to make sure I got the Bill so I could pay it quickly. I'm frustrated because I've been using them for years and they waited until my appointment that I had been waiting for (it's cold and I have no heat and an infant at home) to tell me they won't serve me. I found it extremely unprofessional and do not recommend them.
Anna Larghe
Aug 28, 2021 Report
Came out and gave us a freefurnace. On installing a gas line as well as researching some options for us to replace our furnance. Detailed estimate was in our hands in less thann24 hours. Staff is friendly and knowledgeable.
Dona Duncan
Jul 18, 2021 Report
Very much on top of things, I heard they were very busy and didn't expect to have them make an appointment right away. Now all I need is a new condenser.