Business Details
50+ Years
experience
Emergency
services
Trusted Heating Fuel & Service Provider in Dover-Foxcroft, ME
A.E. Robinson Oil has served the Dover-Foxcroft area since 1950, evolving from a single delivery truck operation into a comprehensive fuel and service provider. Our family-owned business specializes in heating oil, propane, diesel, and bio-fuel delivery while offering expert installation, repair, and maintenance for heating and plumbing systems. With two strategically located facilities in Dover-Foxcroft and Greenville, we maintain bulk storage capabilities to ensure reliable service across Central Maine. Our 24-hour emergency response team addresses urgent heating needs, and our service plans provide preventive maintenance to maximize system efficiency. We operate ten convenience stores with delis and vehicle repair services, expanding our reach throughout Eastern and Central Maine.Our history of strategic acquisitions, including the 1993 Dexter oil office and 2005 Greenville facilities, demonstrates our commitment to regional growth. The 2010 addition of plumbing services expanded our capabilities to address residential and commercial needs. Our modernized Union Street bulk plant facility ensures regulatory compliance and enhanced storage capacity. Through generations of family leadership, we've maintained personal customer relationships while adapting to industry advancements. Our Smart Pay Budget Plans help customers manage annual heating costs through monthly payments. With over 70 years of local expertise, we combine tradition with innovation to deliver comprehensive energy solutions.
Services
Heating Oil Delivery
Propane Delivery
Plumbing Services
Lubricants
Emergency Service
Diesel Exhaust Fluid
Service Plans
Fuel Storage
Generator Maintenance
Bio-Fuel Delivery
Details
- Year established: 1950
Highlights and features
- We offer 24/7 emergency heating service since 1950
- Family-owned business with three generations of leadership
- Comprehensive service plans for heating system maintenance
- Two strategically located facilities in Dover-Foxcroft and Greenville
- Fully licensed master plumber on staff for plumbing emergencies
Services
Heating Oil Delivery
We deliver #2 Heating Oil to residential and commercial customers across Central Maine. Our modernized bulk plant facilities ensure reliable supply and regulatory compliance. Customers can choose between automatic delivery scheduling or on-demand ordering with multiple payment options available.
Propane Delivery
Our propane delivery service serves both residential heating needs and commercial applications. With bulk storage capabilities at both Dover-Foxcroft and Greenville locations, we provide prompt deliveries and emergency refills for critical operations throughout Eastern and Central Maine.
Plumbing Services
Licensed master plumbers offer comprehensive plumbing solutions for residential and commercial properties. Services include drain clearing, pipe repair, fixture installation, and emergency plumbing assistance available through our 24-hour response team.
Service Plans
Our comprehensive service plans cover heating system maintenance and repairs. Plans include annual tune-ups, emergency service access, and varying levels of repair coverage. The TankSure program provides oil tank inspection and replacement benefits for qualifying customers.
Lubricants
We distribute Irving brand lubricants including automotive motor oil, transmission fluid, and grease products. Our commercial-grade lubricants meet industry standards for vehicle and equipment maintenance. Diesel Exhaust Fluid (DEF) is also available for commercial fleet customers.
People
James (Jim) Robinson
President / CEO / Owner
Third-generation leader of A.E. Robinson Oil, overseeing operations since 1970. Maintains family tradition of customer-focused service while guiding strategic growth through facility expansions and acquisitions.
Jamie Robinson
Operations Manager
Manages daily operations and logistics for fuel delivery and service departments. Ensures efficient distribution across Central Maine while maintaining safety and regulatory compliance standards.
Billy Robinson
Sales / Installation Manager
Handles customer sales and heating system installations. Provides expert recommendations for residential and commercial heating solutions while ensuring proper system setup and maintenance.
Mark Robinson
Service / Sales Division Manager
Coordinates service operations and customer relations. Oversees technician teams for heating and plumbing services while developing sales strategies for new equipment and service plans.
John Dow
Purchasing Manager
Manages inventory and supplier relationships for fuel products and service parts. Ensures optimal stock levels for emergency response readiness and regular maintenance operations.
Questions
What heating fuels do you deliver?
We deliver #2 Heating Oil, Kerosene, Diesel Fuel, Propane, and Bio-Fuels to residential and commercial customers across Central Maine.
Do you offer emergency heating service?
Yes, we provide 24-hour emergency service for complete loss of heat, hot water issues, and fuel leaks.
What service plans are available?
We offer multiple service plans including the Founder's Plan, Home Comfort Plan, Lochinvar Plan, and TankSure Program with various coverage levels.
Are you available for plumbing emergencies?
Yes, our licensed master plumber provides emergency plumbing services for residential and commercial properties.
What areas do you serve?
We deliver to over 70 communities in Central Maine including Dover-Foxcroft, Greenville, Bangor, Dexter, and surrounding areas.
Do you offer budget payment plans?
Yes, our Smart Pay Budget Plans let you spread heating costs over twelve months with no additional fees.
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Reviews (6)
Larry Fleming Nigerian Sanitarium
Feb 28, 2022
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One of the last of home town companies, run like a home business, amazing people, always there for you, not just delivery and collecting money, good advice, Great service, and wise help for planing new projects, many things in my home have worked flawlessly for years without a thought, thanks to AE Robinson and team.
Wesley Von Kres
Jan 17, 2022
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Easy to deal with. If I run out they deliver very quickly. Staff are knowledgeable, helpful and try to go above and beyond. They showed me how to do easy stuff. Enjoy doing business with them
Pam M.
Jan 07, 2022
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Had two family members with serious emergency health issues this week (one being myself). Missed calling in on regular delivery day. Unfortunately, today our No, 2 heating oil ran out. I thought there was still a safety margin, but the house started getting very cold. Called the Dover Foxcroft office in a panic. They were able to get a driver out quickly. He filled my tank and bled my furnace. We've used this company for years. We purchased our new furnace from Robinson some years back.
William B.
Feb 19, 2021
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Despite being on automatic delivery, my tanks went empty after hours. When I called I was told that because their computers were down they could not verify I was a customer so I would be charged a $70 off-route fee and another $70 for a pressure test, plus the cost of the fuel, cash only. When the driver arrived hours later he was drunk and did not perform a test.
Robin M.
Aug 31, 2019
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We just got their bill with only 4 amounts itemized. (1)Total parts, (2)Total labor, (3)sales tax (4) travel charge - which is a new fee never before charged for the last 15 years that we have been their customer. We are not satisfied with their business practices and will begin shopping for better service and better pricing.
Frank I.
Nov 08, 2018
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Terrible customer service, inflated prices for replacement parts, will not respond to email requesting clarification of bill, etc. Moved into new house with A.E. Robinson propane tank, but after trying to deal with these people and hearing all the bad local opinions, I am jumping ship to a new supplier with a good reputation. Who has time for a company that doesn't care about its customers?