Business Details
31 Years
experience
Your Trusted Fireplace & Chimney Experts in Burlington, WI
Burlington Fireplace & Heating is a family-owned and operated business serving southeastern Wisconsin since 1995. Our expertise spans custom fireplace installations, chimney inspections, and comprehensive repair services, supported by a team of NFI Certified Chimney Technicians. We prioritize personalized customer service, combining professional standards with a commitment to community values. Our showroom features over 30 burning displays, offering gas, wood, pellet, and electric fireplace options tailored to residential and commercial needs. With decades of combined experience, we emphasize transparency, quality craftsmanship, and adherence to safety protocols.Our services extend to chimney cleaning, waterproofing, liner installations, and emergency repairs, ensuring long-term reliability. We actively engage in educating customers about maintenance best practices and energy-efficient solutions. Our dedication to customer satisfaction is reflected in our 30-year track record and partnerships with top industry brands. We operate with integrity, focusing on building lasting relationships through honest communication and dependable service delivery.
Services
Fireplace Installation
Chimney Cleaning
Chimney Repair
Custom Fireplace Design
Chimney Inspection
Details
- Year established: 1995
Highlights and features
- We offer over 30 years of specialized fireplace and chimney expertise.
- Our team includes certified professionals with industry-recognized qualifications.
- We provide comprehensive solutions from installation to emergency repairs.
- We guarantee transparent pricing and detailed service explanations.
- We maintain an extensive showroom with 30+ live fireplace displays.
Associations and certifications
- NFI Certified Chimney Technicians
- CSIA Certified Chimney Sweep
What people say
Excellent service
Knowledgeable staff
Prompt repairs
Quality installations
Helpful guidance
Services
Fireplace Installation
We specialize in installing gas, wood, pellet, and electric fireplaces for residential and commercial properties. Our team ensures proper sizing, venting, and compliance with safety codes. Custom designs incorporate mantles, stone surrounds, and wall treatments to match interior aesthetics.
Chimney Cleaning
Professional chimney sweeping removes creosote buildup and debris using CSIA-certified techniques. Annual cleanings prevent fire hazards and maintain optimal airflow. Our process includes inspecting caps, dampers, and internal components for wear or damage.
Chimney Repair
We address cracks, water damage, and structural issues in brick or stone chimneys. Services include crown sealing, liner replacement, and waterproofing. Repairs follow NFPA standards to restore functionality and prevent future deterioration.
Custom Fireplace Design
Tailored fireplace solutions feature stone, tile, or wood finishes with matching mantles and surrounds. Our designers collaborate on built-ins, entertainment centers, and outdoor fire features. Projects integrate energy-efficient inserts and modern gas log sets.
Chimney Inspection
Three-tiered inspections identify structural integrity and safety concerns. Level 1 includes visual checks during cleanings. Level 2 assesses modifications or performance issues. Level 3 involves invasive diagnostics for hidden damage or compliance verification.
People
Richard Hendrickson
Co-Owner
Co-founded the business in 1995 with expertise in HVAC transitioning to fireplace specialization. Oversees operations and maintains hands-on involvement in customer relations and project execution.
Terese Hendrickson
Co-Owner
Co-founder instrumental in developing the company's customer service philosophy. Manages showroom operations and staff training while ensuring adherence to quality standards.
Rich Hendrickson Jr.
Second-Generation Leader
Joined full-time in 2012 after UW-Whitewater graduation. Focuses on business growth, team culture development, and maintaining the company's reputation for honesty and expertise.
Questions
What fireplace types do you install?
We install gas, wood, pellet, and electric fireplaces including inserts, zero-clearance models, and custom-built units.
How often should chimneys be inspected?
Annual inspections are recommended by the National Fire Protection Association to ensure safety and functionality.
Do you offer emergency repairs?
We address urgent issues like chimney leaks or structural damage during regular business hours but don't provide 24/7 emergency service.
Are financing options available?
Financing is available for qualifying customers through our partnership with Hearth & Home Technologies.
What areas do you serve?
We serve southeastern Wisconsin including Milwaukee, Waukesha, Racine, Kenosha, Janesville, and Lake Geneva areas.
Do you provide tax credit assistance?
We help customers qualify for the 30% federal tax credit on qualifying fireplace and stove installations.
Videos
Reviews (5)
Debby Welk
May 05, 2022
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Justin and Jesse were on time, professional, knowledgeable and completed our fireplace insert in 4 1/2 hours. Both were very nice. Overall we are extremely satisfied with our experience and our new insert!
Jake J.
Apr 27, 2022
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Rich Sr. Came for the in home consult and was very friendly and professional. He listened to our design, performance and budget requests and advised the best path for our home. Dave and Joe came to install the new furnace and were polite and friendly, gave a through explanation of the work and the product and answered all questions. I would strongly recommend anyone with HVAC, fireplace or solar projects to reach out to Burlington Fireplace, a top notch family owned business.
Laura Mroz
Apr 10, 2022
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Burlington Fireplace was great to work with. From start to finish, the team was helpful, professional and did outstanding work. Rich was always quick to respond to questions; and Brent, Ben and Adrian were top notch and true craftsmen. The fireplace looks amazing. just how we imagined it. Would definitely recommend Burlington Fireplace. Thank you all for a job well done!
Tina Manikowski
Mar 23, 2022
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Would highly recommend! Chris, Bob, Todd and Dave were professional and respectful of me and my home. They cleaned after each day and ensured I knew the process and respected my decisions, They are very helpful in making choices. In fact, they were extremely helpful at the onset of this project until the very end.
Jody Zipp
Mar 13, 2022
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We had our wood stove installed a couple weeks ago and are very pleased with the whole process. Our sales guy John was very helpful in the quoting and setup of the purchase. Then, the day of the install went smoothly, (at least from customer perspective!) and efficiently. Less than a work-day later, Luke and Mason had our stove up and functional. It looks beautiful in our living room, and since then, we can also say it works beautifully! Thanks!
