Business Details
50+ Years
experience
Emergency
services
Your Trusted HVAC Partner in Mesa, AZ
Norris Air is a family-owned and operated HVAC company with over 50 years of experience serving Mesa, Arizona, and the surrounding areas. Since 1973, we have prioritized exceptional service, outstanding workmanship, and 100% customer satisfaction. Our team of qualified technicians undergoes rigorous background checks and drug testing to ensure safety and trust. We offer 24/7 emergency repair services, seven days a week, and provide tailored solutions for residential, commercial, and mobile home HVAC needs.Our commitment to reliability is underscored by our Ultimate Savings Agreement, which includes biannual maintenance and cost-saving benefits. With a focus on energy efficiency, indoor air quality, and advanced HVAC technologies, we strive to exceed expectations while maintaining transparency and integrity in every interaction.
Services
Air Conditioning
Heating
Ductless HVAC
Heat Pump
Mobile Home HVAC
Indoor Air Quality
Emergency Repair
Maintenance Plans
Installation
Repairs
Details
- Year established: 1973
Highlights and features
- Our technicians undergo background checks and drug testing for your safety.
- Over 50 years of experience serving residential and commercial HVAC needs.
- 24/7 emergency repair services available seven days a week.
- Ultimate Savings Agreement includes biannual maintenance and repair discounts.
- Specialized solutions for mobile homes and park model HVAC systems.
Associations and certifications
- Residential #R39R-039865
- Commercial #C39-070079
What people say
Fast and professional service
Friendly and knowledgeable technicians
Reliable emergency repairs
No hidden fees
50 years of trusted expertise
Services
Air Conditioning
Norris Air delivers expert air conditioning installation, repair, and maintenance for Mesa, AZ, homes and businesses. Our services ensure energy efficiency, reduced utility costs, and consistent cooling in Arizona's extreme heat. Technicians address issues like refrigerant leaks, compressor failures, and ductless system upgrades, prioritizing long-term reliability and customer comfort.
Heating
We provide heating installation, repair, and tune-ups for furnaces, heat pumps, and packaged units. Our technicians inspect gas lines, electrical components, and thermostats to optimize performance, ensuring efficient warmth during winter. Regular maintenance extends system lifespan and prevents emergency breakdowns in colder months.
Ductless HVAC
Ductless mini-split solutions cater to garages, workshops, and homes without ductwork. Norris Air offers energy-efficient installation and repairs, enabling zoned temperature control. These systems reduce energy waste and provide quiet, targeted heating and cooling for improved comfort.
Heat Pump
Our heat pump services include installation, maintenance, and emergency repairs for year-round climate control. Technicians optimize efficiency, address refrigerant issues, and ensure seamless transitions between heating and cooling modes, tailored to Arizona's climate demands.
Indoor Air Quality
Enhance indoor air health with air purifiers, UV lights, and filtration systems. Norris Air's IAQ upgrades reduce allergens, dust, and odors, improving respiratory wellness. Solutions like the Air Scrubber by Aerus combat pollutants, ensuring cleaner air circulation in homes and businesses.
People
Paula
Owner
Paula leads Norris Air with a commitment to customer-centric service, leveraging decades of family HVAC expertise to ensure operational excellence and client satisfaction.
Corey
General Manager
Corey oversees daily operations, ensuring seamless service delivery and adherence to Norris Air's standards of reliability and technical proficiency across all projects.
Darien
Technician
Darien provides expert HVAC repairs and maintenance, known for prompt response times and thorough diagnostics to resolve complex system issues efficiently.
Angel
Technician
Angel specializes in HVAC installations, delivering precise workmanship and clear communication to ensure customer confidence in system performance.
Dan
Technician
Dan offers 24/7 emergency repair services, combining technical skill with professionalism to restore comfort during critical system failures.
Questions
What HVAC services does Norris Air offer in Arizona?
We provide air conditioning, heating, ductless systems, heat pumps, indoor air quality upgrades, and emergency repairs across Mesa, Chandler, Gilbert, and the East Valley.
Why isn't my AC cooling in Arizona's heat?
Common causes include low refrigerant, clogged filters, or compressor issues. Norris Air offers rapid diagnostics and repairs to restore cooling during extreme temperatures.
Are ductless mini-splits energy-efficient for Arizona homes?
Yes. Ductless systems reduce energy waste by providing zoned cooling, ideal for Arizona's climate while lowering utility costs.
Do you offer HVAC maintenance plans?
Yes. Our Ultimate Savings Agreement includes biannual tune-ups, repair discounts, and priority service to maintain system efficiency and longevity.
What heating systems do you repair and install?
We service furnaces, heat pumps, and packaged units, ensuring efficient heating for Arizona winters with installation and repair options tailored to your home.
Can I finance HVAC upgrades?
Yes. Norris Air offers financing options to make system replacements and upgrades affordable, with free estimates available upon request.
Videos
Reviews (5)
Jacob Greenberg
May 23, 2022
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New AC installed in 2015 through Norris Air with a 10 year extended parts and labor warranty. Call Norris Air they say that when the warranty is transferred it drops to a 5 yr warranty even though it doesn't say that anywhere in the paperwork. They tell me to contact Johnson Controls. Johnson Controls says no it's still a 10 yr warranty but they don't show that it's transferred like Norris Air. So between the two company's they have admitted to the warranty being 10 years even if transferred and that's it's been transferred but are each using a different excuse to not honor the warranty. So just shady business practices IMO
Jaxx G.
May 04, 2022
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Don't buy their 10 year extended parts and labor warranty. No where on the paperwork does it say it goes to 5 years when transferred but that's the line I got when calling them. They referred me to Johnson controls saying they do the warranty work who also gave me the run around. So long story short 4 months ago I purchased a home with the 10 yr extended warranty on new AC installed in 2015 and it was transferred to me (we are in year 7). Why would they transfer the 10 yr warranty to me in year 7 if like I was told by Norris air transferred warranties are only good for 5 years?
Allyn P.
Dec 06, 2021
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I went to this company as they had installed a heat pump in the home I had purchased two years ago. The heat pump did not put out enough heat to my satisfaction so I went to their business location to inquire about options. I talked to the owner and he took my information and said he would get back to me in a week. Over two weeks later I still hadn't received any call. So I called them again and talked to a technician.
I was informed that an additional heat component was no longer available for my heat pump. So I asked about a wifi thermostat. He told me that it would cost about 500 plus a service call to determine if there was a common wire which is needed for a wifi thermostat. I did some research online and ended up purchasing a wifi thermostat at Lowes for 129.00 and installed myself. This company is way out of line with reality of value and assisting homeowners. They only seem to be interesting in overcharging for minimum services.
I was informed that an additional heat component was no longer available for my heat pump. So I asked about a wifi thermostat. He told me that it would cost about 500 plus a service call to determine if there was a common wire which is needed for a wifi thermostat. I did some research online and ended up purchasing a wifi thermostat at Lowes for 129.00 and installed myself. This company is way out of line with reality of value and assisting homeowners. They only seem to be interesting in overcharging for minimum services.
Steve Feller
Jul 06, 2021
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We had Norris Air install a garage duct-less system, 19 Seer unit. The guys were terrific, a super hot day, they arrived with everything and did a detailed job on this installation. I highly recommend them and this type of system for our insulated garage. We can now use the garage in the summer, and operate the air efficiently with our solar system power.
Gint Grabauskas
May 30, 2021
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Norris has been the best A/C install experience we have ever had. The team (Angel, Victor, and Kevin) did an amazing job - took their time to get all details right (install of 2 new 14 seer units, rework ducts, ecobee thermostats) and answered all questions I had. They were prompt and showed up on time each day. They cleaned up after and were knowledgeable, friendly, and courteous - a real pleasure to work with.
Their crew leader Ray made sure things were progressing nicely. The GM Cory and owner Paula showed up to check up on things too. Amazing team and the quality/craftsmanship/attention to detail was fantastic. I really do recommend Norris. A/C units need to be installed right, by people that know what they are doing. This is the company to choose - fantastic work, thank you!
Their crew leader Ray made sure things were progressing nicely. The GM Cory and owner Paula showed up to check up on things too. Amazing team and the quality/craftsmanship/attention to detail was fantastic. I really do recommend Norris. A/C units need to be installed right, by people that know what they are doing. This is the company to choose - fantastic work, thank you!