Business Details
34 Years
experience
Emergency
services
Reliable Plumbing, HVAC & Electrical Services Huntington Beach
For over three decades, Empire Cares has been a trusted provider of comprehensive home comfort solutions, specializing in plumbing, heating, air conditioning, electrical, and duct cleaning services. Established in 1992, our commitment to excellence is rooted in our team of highly trained, certified professionals who undergo rigorous screening, including background checks and drug testing, to ensure the safety and satisfaction of our clients. We pride ourselves on transparency, offering upfront pricing and a 100% satisfaction guarantee, ensuring every repair or installation is completed correctly the first time. Our state-of-the-art training facility equips our technicians with the latest expertise in leak detection, energy-efficient systems, and advanced diagnostics, enabling us to deliver cost-effective, reliable solutions tailored to our clients' needs.As a locally owned business, we prioritize personalized service and community trust, maintaining two-hour service windows six days a week to accommodate our customers' schedules. Our dedication to continuous improvement is reflected in our industry-leading guarantees, including a $250 no-frustration promise for timely service and a lifetime parts warranty on select installations. With a focus on innovation and customer-centric values, we strive to exceed expectations, ensuring every interaction reinforces why homeowners and businesses across Southern California have trusted us for over 30 years.
Services
Plumbing Repair
HVAC Maintenance
Emergency Services
Duct Cleaning
Water Heater Repair
Electrical Services
Slab Leak Detection
Tankless Water Heaters
Indoor Air Quality
Commercial Lighting
Details
- Year established: 1992
Highlights and features
- Over 30 years of experience in residential/commercial plumbing, HVAC, and electrical systems
- 24/7 emergency service with guaranteed two-hour response windows
- 100% satisfaction guarantee and $250 no-frustration promise
- Background-checked, drug-tested technicians with industry-leading training
- Lifetime parts warranty on select plumbing and HVAC installations
Associations and certifications
- Comfort Certified
What people say
Expert technicians
24/7 availability
Transparent pricing
Permanent fixes
Professional demeanor
Services
Plumbing Repair
Empire Cares handles all plumbing emergencies with experienced journeyman plumbers offering same-day repairs. Our technicians specialize in leak detection, drain cleaning, and fixture installations, using advanced tools to minimize disruptions. With average repair costs under $100 and a 100% satisfaction guarantee, homeowners benefit from durable solutions backed by lifetime warranties on select parts. Emergency services operate 24/7 across Southern California.
HVAC Maintenance
Comprehensive heating and air conditioning services include system tune-ups, repairs, and installations. Our Comfort Certified technicians use fluorescent hydro-scan diagnostics to detect heat exchanger cracks and perform energy efficiency audits. Annual maintenance plans ensure optimal performance, with 35% utility savings guarantees on qualifying systems. Emergency HVAC services available 24/7 with two-hour service windows in Orange County and Los Angeles areas.
Electrical Services
Our certified electricians handle residential and commercial electrical systems, from panel upgrades to code-compliant installations. Services include circuit breaker replacements, generator installations, and lighting retrofits with 80% efficiency guarantees. All technicians undergo mandatory drug testing and background checks. Emergency electrical repairs are supported by upfront pricing and lifetime warranties on qualifying work.
Water Heater Repair
Specializing in tank and tankless water heater repairs, replacements, and maintenance. Our technicians diagnose pressure issues, leak sources, and heating element failures. Bradford White units feature 10-year labor warranties and lifetime valve guarantees. Emergency same-day service includes proper venting installations meeting California plumbing codes, with permits handled by licensed plumbers.
Slab Leak Detection
Advanced electronic leak detection locates slab leaks beneath concrete foundations without destructive digging. Our specialists use thermal imaging and acoustic sensors to pinpoint hidden water loss. Repairs include rerouting pipes and hydro-jetting drain lines. With most plumbing repairs completed during initial visits, we minimize property damage while restoring system integrity in residential and commercial buildings.
People
Tim
Service Technician
Certified HVAC specialist with expertise in furnace diagnostics and energy-efficient system upgrades. Tim provides personalized solutions for residential clients, earning praise for clear explanations and timely installations across Orange County.
Dana
Plumber
Journeyman plumber specializing in emergency repairs and leak detection. Dana's quick response times and permanent fixes have made him a customer favorite, with recognition for professionalism and technical precision in home plumbing systems.
Lance
Supervisor
Experienced field supervisor coordinating multi-technician teams for complex electrical and HVAC projects. Lance ensures quality control on large installations, maintaining high customer satisfaction through efficient project management and technical oversight.
Larry
Residential plumbing expert known for empathetic service during slab leak repairs. Larry's attention to detail and clear communication helped resolve long-standing issues for homeowners, earning repeated commendations for thorough problem-solving.
Carlos
Electrician
Certified electrical technician specializing in code-compliant installations and emergency repairs. Carlos receives consistent praise for explaining technical issues in accessible terms while delivering reliable solutions for residential electrical systems.
Questions
What HVAC services do you offer?
We provide complete heating and air conditioning solutions including repairs, maintenance, installations, and energy efficiency upgrades. Our technicians specialize in diagnosing complex system issues and offering long-term solutions.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services with guaranteed two-hour response windows. Our technicians handle leaks, burst pipes, and drain emergencies with same-visit repairs when possible.
What guarantees are included with repairs?
All services include a 100% satisfaction guarantee. We offer a $250 no-frustration promise for timely service and lifetime warranties on select plumbing and HVAC parts.
Are your technicians certified?
Yes, our technicians are Comfort Certified and undergo rigorous training. All staff complete background checks and drug screening, ensuring safe and professional service in your home.
How can I schedule service?
Contact us at 800-261-7971 for live support seven days a week. Our dispatch team coordinates appointments within two-hour windows, with emergency response available 24/7.
Do you service commercial properties?
Yes, we provide commercial plumbing, electrical, and HVAC services for businesses across Southern California. Our team handles large-scale maintenance plans and emergency repairs with minimal downtime.
Videos
Reviews (7)
Rt T.
Jun 25, 2022
Report
Great guys! Install was fast and easy! No hassle they did what they said they would do. Service: Install AC
Jared Sichel
Mar 05, 2022
Report
They responded quickly to my Yelp message, sent someone here quickly, and fixed my stopped toilet, which was not an easy stoppage to release. They also offered guidance on a few parts I should get for my toilet to improve its performance, and recommended a specific plunger. Their customer service was so good that I'll be recommending them to friends and plan to use them for my future plumbing needs. 5 stars.
O. L.
Mar 05, 2022
Report
I had the best experience when calling Empire. They sent out two service techs Richard and Brian they were really helpful in making me understand my problem and were happy to answer any questions I had, there services definitely made me feel comfortable and i would highly recommend them to anyone who has any HVAC issues Service: Repair HVAC
Edward Chang
Jan 27, 2022
Report
Jim the owner quickly respond to my online (Yelp) quote request on Tuesday, December 21, with a clear upfront quote, very competitive price to replace broken water heater and offered same day service. His technician Ignacio did a great job replacing an old leaky GE gas water heater that stopped lighting with a new 40 gallon Bradford White gas water heater. Now we have hot water again in the house after two days without hot water. Thank you, Jim and Ignacio.
Grace Garcia
Oct 26, 2021
Report
Donald left me a message to schedule my maintenance for my heater. I called back to set it up and Darcy scheduled me for the following morning but said if she had anything open up that day, she would let me know. Sure enough, she called back about an hour later and had Brad at my door about 30 minutes after. Worked out great since I was already home for the day. Always professional, on time, and courteous. Will continue to have them maintain my system for as long as I can.
Majestic Penguin
Oct 07, 2021
Report
I called them to check my sister's heating system, because it wasn't working. The worker Brad came down to check on it and told my sister the valve needed to be replaced and might have to replace the whole unit, for the valve itself he was gonna charge 850. We checked with a second opinion and that worker said Brad disconnected everything and even snipped some wires. Very disappointed and shocked to hear they would do that, especially to a woman that has children, and saw the children.
Kimberly Ta
Jun 28, 2021
Report
I called for them to come on a Sunday night and Steve came first thing Monday morning. He was thorough, explained everything to me, and didn't pressure me to do anything more than I needed. We have roots growing through our pipes and he cleared it out with the hydro jet. He warned me about what future problems it might cause me so I can be prepared for a more major fix in the future. Great great service with an affordable price and 1 year guarantee. So glad I found them!
