Business Details
50+ Years
experience
Emergency
services
Reliable HVAC Services in Wichita, Kansas
Specialized Service has been delivering trusted HVAC solutions in Wichita since 1962. Our family-owned business prioritizes integrity, offering residential heating, cooling, and maintenance services tailored to individual needs. With over six decades of local experience, we employ certified technicians committed to excellence. As a handpicked partner of American Standard, we combine industry-leading products with personalized service.Our 24-hour emergency repairs ensure year-round comfort, while transparent financing options with FTL and Wells Fargo make solutions accessible. We uphold traditional values, prioritizing customer satisfaction through reliable, affordable HVAC services that protect homes and families in every season.
Services
Residential AC Installation
Heating Installation
Cooling Services
Maintenance Plans
Emergency Repair
Ductless Systems
Air Quality Solutions
Furnace Repair
AC Maintenance
Financing Options
Details
- Year established: 1962
Highlights and features
- Family-owned HVAC expertise since 1962
- Certified technicians with local knowledge
- 24-hour emergency repair service
- Financing available through FTL & Wells Fargo
- Handpicked American Standard partner
Associations and certifications
- American Standard
Services
Residential AC Installation
Upgrade outdated cooling systems with ENERGY STAR-certified AC units that reduce energy bills by up to 40%. Our technicians perform precise load calculations to recommend optimal system sizing. Comprehensive installations include ductwork evaluation, thermostat integration, and performance testing for lasting comfort.
Heating Installation
Install high-efficiency heating systems that cut energy costs by 45% while improving indoor air quality. We offer American Standard and Ameristar units with advanced filtration systems. Our process includes combustion safety testing and zoning system recommendations for uniform warmth.
Maintenance Plans
Preventative maintenance extends HVAC equipment lifespan by up to 30%. Our plans include bi-annual system inspections, coil cleaning, and priority emergency service. Members receive exclusive discounts on parts and priority scheduling during peak seasons.
Emergency Repair
24-hour response for urgent HVAC failures during extreme weather. Our stocked service vehicles enable same-day repairs for common AC and furnace issues. Technicians follow diagnostic protocols to resolve problems efficiently while explaining necessary repairs.
Ductless Systems
Zoned comfort solutions for room additions or hard-to-cool spaces. Mitsubishi ductless systems provide energy-efficient heating and cooling with wall-mounted units. Our installers optimize placement for minimal visual impact and maximum temperature control.
People
Brandon Johnson
Owner
Brandon Johnson joined Specialized Service in 2017, rapidly mastering HVAC systems before co-acquiring the company in 2024 with his wife Heather. He prioritizes technician training and customer education while maintaining operational continuity.
Heather Johnson
Owner
Heather Johnson became co-owner in 2024, bringing business management expertise to complement Brandon's technical skills. She oversees operations and customer service initiatives, ensuring efficient scheduling and transparent communication with clients.
Questions
What HVAC services do you offer?
We provide residential AC installation, furnace replacement, emergency repairs, maintenance plans, and ductless system installations. Emergency service is available 24/7.
Do you offer financing options?
Yes, we partner with FTL and Wells Fargo to provide financing solutions for HVAC replacements and installations.
Are your technicians certified?
All our HVAC technicians hold current industry certifications and receive ongoing training on new equipment technologies.
Do you work with American Standard products?
We're a certified American Standard partner offering furnaces, air conditioners, and air quality systems with extended warranty options.
What areas do you service?
We primarily serve Wichita, Kansas, with surrounding areas available for select services.
How can I schedule service?
Contact us directly at (316) 689-8969 for immediate scheduling. Emergency service requests receive priority handling after hours.
Reviews (7)
Alana Noel
Jun 23, 2022
Report
This is the 2nd time I have used Specialized Services for my ac, the first time was 10 years ago and the only reason I didn't go back was because I couldn't remember who I used! I had great service both times at a very reasonable price. They are honest, #1 on my list. Tom was a very pleasant technician and I will request him next time if I get the opportunity! Doesn't really matter though as I am loyal, when I find a company that treats me right and I will stay with them! I'm so glad I found them again! I highly highly recommend! You will not be disappointed!
Jan Eckles
Jun 21, 2022
Report
When the temperature hits 100 and my ac stopped working 2 years ago, I put out an SOS to my friends to see who they trusted for HVAC problems. After hearing high praise, I called Specialized. I had done my own research, so I knew enough just to be dangerous. I got 2 bids and felt I would be completely satisfied with using Specialized. All my questions were answered, everyone was professional and friendly and within a few days, I had a newer much more energy efficient system not to mention, a much cooler house.
I saw a decrease in my monthly electric bills immediately. When others are complaining how high their bills are during the summer and winter, I have no surprises. My bills are consistently lower than I had with my older unit. When my unit received routine maintenance, the tech explained I was using the incorrect filter that was overworking my system. Once I corrected that, my unit was much happier and performed even more efficiently! I can't say enough great things about SS Co. You can have peace of mind knowing they will give you top notch customer service for their great product line! Jan in Bel Aire
I saw a decrease in my monthly electric bills immediately. When others are complaining how high their bills are during the summer and winter, I have no surprises. My bills are consistently lower than I had with my older unit. When my unit received routine maintenance, the tech explained I was using the incorrect filter that was overworking my system. Once I corrected that, my unit was much happier and performed even more efficiently! I can't say enough great things about SS Co. You can have peace of mind knowing they will give you top notch customer service for their great product line! Jan in Bel Aire
Nicholas Wohlgemuth
May 21, 2022
Report
Great company that does great work. Quick response times and excellent service. Brandon went above and beyond to make sure everything got fixed for very reasonable price. I will use them for all future HVAC/AC maintenance and repairs. Services: Repair HVAC, HVAC system maintenance
Steve Slack
May 14, 2022
Report
Dave and Tom were excellent to work with. They were very helpful and responded quickly to our problem with our a/c unit. Tom quickly diagnosed the problem and fixed it for a reasonable cost which we really appreciated. Would definitely recommend them! Service: A/C system repair
Don Wendt
May 13, 2022
Report
Hey we're very prompt. Took care of everything extremely quick. Very pleased with the service. Their staff was knowledgeable explained things very well. Service: Install AC
Steve Poorman
Apr 13, 2022
Report
Specialized services is the best HVAC company I have ever done business. Extremely professional Outstanding communication. Tom took time to answer all of our questions. They worked as a team to handle work on three projects. I will not consider any other company for my heating and air needs.
Deanna Packer
Apr 13, 2022
Report
Another great job done by Tom and new helper Joe! Specialized Services Co is the best place to call and best people you can depend on! We love you guys and will never use anyone else! Services: A/C system maintenance, Install AC, Heating system repair