First Rate Plumbing Heating & Cooling

Business Details

28 Years

experience

Emergency

services

Your Trusted HVAC and Plumbing Experts in Albuquerque

First Rate Plumbing Heating & Cooling has been serving Albuquerque and surrounding areas since 1998. We began as the first Coleman Dealer in Albuquerque, NM, and later expanded to include comprehensive plumbing services. Our mission is to provide the highest quality HVAC and plumbing solutions with a commitment to excellence, employing licensed and certified technicians who prioritize customer satisfaction. With over two decades of experience, we offer installation, repair, maintenance, and emergency services for residential and commercial properties. Our team holds EPA and NATE certifications, ensuring technical expertise and adherence to industry standards.

We guarantee transparent pricing, 24/7 emergency support, and a 100% satisfaction guarantee. Our A+ BBB rating and positive reviews reflect our dedication to reliability and community trust. We invest in ongoing training and advanced technology to deliver efficient, long-lasting solutions. Whether addressing urgent repairs or planning system upgrades, we approach every project with professionalism and attention to detail. Our goal is to ensure comfort, safety, and peace of mind for every client we serve.

Services

Air Conditioning Installation Heating Repair Plumbing Services Water Heater Installation Drain Cleaning Sewer Line Repair HVAC Maintenance Commercial HVAC Indoor Air Quality Gas Piping

Details

Year established: 1998

Highlights and features

We offer 24/7 emergency services for urgent HVAC and plumbing needs.
Our team includes EPA and NATE certified technicians with over 20 years of combined experience.
We provide a 100% satisfaction guarantee on all services performed.
We match federal tax credits up to $600 for qualifying air conditioner installations.
We maintain an A+ rating with the Better Business Bureau and hold multiple state licenses.

Associations and certifications

Better Business Bureau (BBB)
EPA
NATE (North American Technician Excellence)

What people say

24/7 emergency service Licensed technicians Transparent pricing Quick response times Long-term solutions

Website

Update Listing

Services

Air Conditioning Installation

We specialize in installing high-efficiency air conditioning systems tailored to Albuquerque's climate. Our technicians ensure proper sizing and integration with existing systems for optimal performance. We offer warranties on parts and labor for long-term reliability.

Plumbing Repair

Our licensed plumbers address leaks, clogs, and system failures 24/7. We use advanced diagnostic tools to identify issues and provide lasting repairs. Same-day service is available for urgent residential and commercial needs.

HVAC Maintenance

Preventative maintenance extends equipment lifespan and improves energy efficiency. Our annual checkups include cleaning, calibration, and safety inspections. Members receive priority scheduling and repair discounts.

Water Heater Services

We install, repair, and maintain tank, tankless, and heat pump water heaters. Our technicians diagnose efficiency issues and recommend cost-effective upgrades. Emergency services address sudden failures promptly.

Commercial HVAC

We service commercial HVAC systems with minimal operational disruption. Our team handles installations, retrofits, and maintenance contracts. Energy audits identify savings opportunities for Albuquerque businesses.

People

John Barner

Co-Founder

John Barner holds MM98 Mechanical, Journeyman Plumbing, and EPA certifications. With 20+ years in the industry, he focuses on technical standards and system reliability for residential and commercial projects.

Andrea Griego

Co-Founder

Andrea Griego, MM98 licensed, brings 15 years of industry experience. She oversees operations and customer service, ensuring compliance with state regulations and maintaining the company's A+ BBB rating.

Questions

Do you offer emergency HVAC and plumbing services?

Yes, we provide 24/7 emergency services for urgent heating, cooling, and plumbing issues.

What areas do you serve?

We serve Albuquerque, Rio Rancho, Santa Fe, Los Lunas, and surrounding New Mexico communities.

Are financing options available?

Yes, we offer financing plans to help customers manage larger HVAC or plumbing projects.

What certifications do your technicians hold?

Our team includes EPA, NATE certified, and state-licensed Journeyman technicians.

Do you service commercial properties?

Yes, we provide full-service HVAC and plumbing solutions for commercial buildings and businesses.

Reviews (7)

Write a Review

Debra Skinner Belyeu

Jun 11, 2022 Report

I couldn't be more pleased with First Rate. They installed new AC and heater for me. All the employees were also "first rate", pleasant, professional, and determined to my units installed. They worked a 12 hour day to ensure I had AC for a very hot weekend. I would have no qualms recommending this company!

Kathleen Welker

Jun 09, 2022 Report

It was time for our spring A/C maintenance and we were having trouble getting the system to turn on. First Rate got me an almost immediate appointment, much appreciated in advance of 90-degree weather! Our technician Sean called ahead to let us know of his arrival time and showed up promptly. He was friendly and professional; he spent some time with our multiple fuse boxes and got everything up and running in almost no time at all.

He also rinsed off the compressor coil and vacuumed out the accumulated dust in the system closet. He tested all the components and warned us of a future, anticipated part replacement. The entire appointment was easy and stress-free. Sean is obviously knowledgeable and competent, and we appreciate his time and effort on our behalf. We are enjoying cool air thanks to him!

Dude Beth

Mar 12, 2022 Report

From the estimate to the final work, First Rate Plumbing did an outstanding job installing our new HVAC system. David and his team were very efficient, clean, and made everything top notch. The inspector said this contractor did a great job! We highly recommend First Rate Plumbing. Thank you First Rate Plumbing! Service: HVAC duct & vent installation

Caryn Wagner

Mar 09, 2022 Report

When my fabulous plumber retired, he suggested First Rate Plumbing. After speaking with them, I had a new water heater installed. I have never had a better installation done in all the years of being a homeowner since 1981. So soon after, I had them replace my heater, air conditioner and split system for our upstairs. They were the most professional plumbers I have ever used. They were respectful of my wood floors; they were efficient, incredibly pleasant and friendly, and did a beautiful and thorough job. I cannot recommend them highly enough.

Rachel L.

Feb 08, 2022 Report

Excellent service. Had an issue with our furnace and they were able to send a technician in less than 2 hours. It ended up being extremely important because we received snow that night and I have a newborn. The technician was professional, friendly and fixed our issue immediately. Fair prices and no up selling other than the offer for their yearly maintenance plan.

Michy

Jan 31, 2022 Report

Our furnace stopped working on a Saturday morning and I was scheduled for the first appointment available on Monday. After scheduling my appointment, I also received a call from the HVAC Technician who was assigned my call, John, to let me know that he would be contacting me early Monday morning to alert me when he was on his way. Unfortunately, as fate would have it, the spring on our garage door broke during the night on Friday unbeknownst to us with our car trapped inside so we had to prioritize the garage repair due to financial constraints. I will definitely be calling 1st Rate when we are ready for our furnace repairs.

Shari Carraher

Jan 27, 2022 Report

I highly recommend First Rate Plumbing and Cooling. They installed my heating and cooling systems in a safe and professional manner. They explained my new wi-fi thermostat and set it up for my immediate use. I have also used them in the past and have been extremely satisfied with everything they have done. Thank you for jobs well done!