Our goal has been the same since we started our business in 1995, customer satisfaction and building lasting relationships. We are a locally owned company with a group of loyal employees that take great pride in their work. Our technicians are factory certified and attend regular training so we are not "learning" at our customers' expense. I was very grateful that Mike was so willing to come out to fix our air conditioning unit on Mother's Day. I have two very young children, and I was 8 months pregnant at the time.
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Capital has been in business and located in Hoover since 1995. Since that time we have grown from one van and 20 customers to eighteen service vehicles and over 7,000 customers. We are a medium size company that is large enough to handle bigger projects but small enough to care. Ninety percent of our new business comes from referrals so customer satisfaction is extremely important to us. The majority of our employees have been with our company over 10 years and all have gone through background checks and drug screening.
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Whether you have a 100 year old home with unique challenges or a brand new home, we have the knowledge and experience to help. Our team can provide anything from a simple repair to a total system replacement. The seasonal energy efficiency ratio SEER, is the measure of the annual energy efficiency and consumption of a unit's cooling ability in normal day to day use. The higher the SEER value, the less energy the unit will utilize. Older residential units may have SEER values in the 10 range or less.
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Our technicians do not have sales or volume quotas. There is absolutely no high pressure with our company. We will offer our recommendation but it is your choice if you want to repair or replace your old system. We strive for 100% customer satisfaction. We can definitely install a larger system if needed.
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