Business Details
31 Years
experience
Emergency
services
Your Trusted HVAC Partner in West Bend, WI
Pro-Tech Mechanical has been a family-owned HVAC contractor serving Southeast Wisconsin for nearly three decades. Our licensed professionals deliver heating, cooling, plumbing, and electrical services with a commitment to reliability and transparency. As an authorized dealer for Lennox, Generac, and Ruud, we install trusted equipment while maintaining strict adherence to quality standards. Our Wisconsin Energy Services approval ensures customers qualify for rebates while receiving energy-efficient solutions. With deep community roots, we prioritize accountability and long-term relationships over pushy sales tactics.Our team treats every job with care, whether in residential or commercial settings, and offers 24/7 emergency service for critical issues. Annual maintenance programs and financing options through Marine Credit Union demonstrate our dedication to accessible, lasting solutions. Customer testimonials consistently highlight our promptness, professionalism, and thorough explanations of repair processes. We serve multiple counties including Ozaukee, Washington, and Milwaukee with localized expertise in Wisconsin's climate challenges.
Services
Furnace Repair
AC Installation
Electrical Repairs
Generator Installation
Plumbing Repair
Air Duct Cleaning
Ventilation Solutions
Water Conditioning
Heat Pump Installation
Whole Home Surge Protection
Details
- Year established: 1995
Highlights and features
- 30 years of family-owned HVAC expertise in Wisconsin climates
- Licensed professionals for HVAC, plumbing, and electrical services
- Transparent quotes with no upsells or hidden fees
- Wisconsin Energy Services approved contractor status
- 24/7 emergency service for critical home systems
Associations and certifications
- Lennox
- Generac
- Ruud
- Wisconsin Energy Services
What people say
Prompt, courteous and professional
Efficient and very good at their job
Over the top customer service
Kind and courteous technicians
Fast and friendly service
Services
Furnace Repair
Our licensed technicians provide fast, accurate furnace repairs for all makes and models. We diagnose issues like strange noises and cold air output, offering reliable fixes during emergencies. With experience in Wisconsin winters, we ensure systems operate efficiently when homeowners need them most.
AC Installation
We install high-efficiency central air systems designed for Midwest summers. Our team helps customers select appropriate equipment, handles installation details, and ensures optimal performance. Using brands like Lennox and Ruud, we guarantee systems run efficiently from day one with proper sizing.
Electrical Repairs
Our licensed electricians troubleshoot and fix outlets, switches, and breaker issues. We handle both residential and commercial needs, including panel upgrades and lighting installations. Services extend to EV charger installations and whole-home surge protection for comprehensive electrical safety.
Plumbing Repair
Available 24/7 for urgent plumbing issues like burst pipes and water shutoffs. Our licensed plumbers address leaks, clogs, and sump pump problems with prompt service. We also offer water heater repairs and water conditioning systems for long-term plumbing health.
Generator Installation
As a certified Generac dealer, we install standby generators that automatically activate during outages. Our services include system sizing, permitting, and integration with existing fuel sources. We provide both whole-home solutions and portable options with remote monitoring capabilities.
Questions
What HVAC services do you offer?
We provide furnace and AC repairs, installations, and maintenance, along with heat pump services and indoor air quality solutions for residential and commercial properties.
Do you offer emergency service?
Yes, we provide 24/7 emergency HVAC, plumbing, and electrical service for urgent issues like heating failures and burst pipes.
What areas do you serve?
We serve West Bend, Milwaukee, Mequon, Sheboygan, Fond Du Lac, Campbellsport, Kewaskum, and surrounding areas in Ozaukee, Washington, and Milwaukee counties.
Are financing options available?
Yes, we offer financing through Marine Credit Union and national lenders to make system upgrades more affordable for homeowners.
What brands do you install?
We are authorized dealers for Lennox, Generac, and Ruud, offering high-efficiency heating, cooling, and power generation equipment.
Do you provide plumbing services?
Yes, our licensed plumbers handle emergency repairs, water heater replacements, drain cleaning, and water conditioning systems for residential customers.
Reviews (7)
Mike Mwinter Student Morainepark Edu
Sep 20, 2021
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I have been having an annual PM on equipment since we moved in and when we had a slight issue last year with ac, we were warned it would need replacing in a year or two. When the quotes came in they were on top and the crew working here was professional and courteous. Thanks guys, the air works great! Services: Cleaning, Heating system maintenance, Installation, A/C system maintenance
Scott Schultz
Sep 18, 2021
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The tech (Cameron) that came to our home was AWESOME! He was here exactly when we were told. He was very helpful, friendly, and answers the questions I had. He also took the time to double check that it was working and showed me a few pointers when I asked. I never felt like he was rushing me or making me feel dumb for asking questions. It nice to know that if you called this company for service you would get someone like him. Oh and he fixed the AC TOO!
Robert Schroeder
Jun 15, 2021
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I can't say enough good things about the level of service provided by this entire group. Kristin was so patient and accommodating while facilitating between us and our warranty company. And then when the guys came to our house to install, they were personable, professional, and very helpful in answering all of my questions! All around a smooth experience.
Ethan Tennies
Jun 03, 2021
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I called them needing someone fast because my furnace went out. They were to my house faster than fast. Very reasonable and very professional. I will definitely be giving them a call to get my AC inspected/tuned up before summer. Service: Heating system repair
Kristin Rechlin
Jun 02, 2021
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Truly great experience and would highly recommend the Pro Tech team and their services! Cameron and Norbert were great! They were on-time, friendly, walked me through everything they did, cleaned up their work spaces and triple checked everything before they left. Service: AC installation
Molly Villalpando
Jun 01, 2021
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Kristin was so helpful and informative, she also never seemed to be irritated at me calling her constantly. Our AC was out while it was 90 degrees and she made sure to help us expedite the installation when the home warranty would not. Norbert (I believe) was the tech who came out for installation. He was so professional and and answered any questions we had with a lot of knowledge.
Mary Fitzgerald
May 03, 2021
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I would like to thank Chris and Norbert for their professionalism and there quickness in helping me with my heating problem. I would used them again if I need more help with my furnace. Again thanks to the both of them. Service: Heating system repair
