Business Details
37 Years
experience
Emergency
services
Your Trusted Partner for HVAC, Plumbing & Electrical Services in Grand Rapids
Vander Hyde has been a trusted provider of heating, cooling, plumbing, and electrical services in Grand Rapids, MI since 1989. Our locally owned and operated business prides itself on delivering prompt, professional service with integrity and compassion. Our team of licensed, insured technicians brings decades of combined experience to every project, offering 24-hour emergency support and comprehensive preventative maintenance programs. We hold an A+ rating with the Better Business Bureau, reflecting our commitment to ethical practices and customer satisfaction. Our service portfolio includes HVAC installation and repair, plumbing solutions, electrical systems, and generator services for residential and commercial clients.We emphasize transparent pricing, no-cost onsite estimates, and a one-year warranty on labor and materials. Our community involvement and partnerships demonstrate our dedication to supporting local growth and development. With second-generation family ownership, we treat every home as if it were our own, ensuring personalized attention to every client's needs. Our accreditations and long-standing reputation in West Michigan underscore our position as a leader in home comfort systems. We invest in ongoing training for our technicians to maintain expertise in the latest technologies and industry standards.
Services
HVAC Installation
Plumbing Repair
Electrical Services
Generator Services
Water Heater Services
Furnace Maintenance
AC Replacement
Drain Cleaning
Boiler Repair
Electrical Panel Replacement
Details
- Year established: 1989
Highlights and features
- We've served West Michigan communities for over 30 years with proven expertise
- Our A+ BBB rating reflects our commitment to ethical business practices
- We provide 24/7 emergency service for urgent home comfort needs
- All technicians are fully licensed, insured, and factory-trained
- We offer no-cost, onsite estimates with transparent pricing
Associations and certifications
- Better Business Bureau (BBB)
What people say
Helpful suggestions
Honest and cleaned up
Highly recommend
Excellent service
Knowledgeable technicians
Services
HVAC Installation
We provide complete HVAC system installation for residential and commercial properties. Our NATE-certified technicians handle furnace, air conditioner, and heat pump replacements with precision. We offer energy-efficient models with manufacturer warranties and lifetime performance guarantees.
Plumbing Repair
Our licensed plumbers address urgent issues like burst pipes, slab leaks, and sewer backups. We utilize advanced leak detection technology and trenchless repair methods. Services include water heater repair, drain cleaning, and gas line maintenance with same-day service availability.
Electrical Services
We handle residential and commercial electrical needs from panel upgrades to generator installation. Our licensed electricians perform safety inspections, outlet installations, and emergency storm damage repairs. We specialize in GFCI outlets, ceiling fan installation, and electric vehicle charging stations.
Generator Services
We offer whole-home and commercial generator solutions with financing options. Our services include system design, installation, and maintenance contracts. We provide 24/7 monitoring and emergency response for standby and portable generator systems with manufacturer-backed warranties.
Water Heater Services
We provide traditional tank and tankless water heater installation and repair. Our technicians handle gas and electric models with energy efficiency optimization. Services include regular maintenance, leak repair, and water quality testing for both residential and commercial applications.
People
Joe Jachim
Construction Manager
With over 20 years in the industry, Joe oversees all construction projects ensuring quality standards and timely delivery while maintaining client communication throughout the process.
Todd Jones
Construction Supervisor
Todd manages daily operations and technician teams, combining technical expertise with practical field experience to ensure efficient service delivery and customer satisfaction.
Eric Stout
Service HVAC Manager
Eric leads our HVAC service department with specialized knowledge in system diagnostics and repair, maintaining technical certifications to ensure adherence to industry standards.
Rachel Batdorff
Office Manager
Rachel coordinates administrative operations and client communications, ensuring smooth project execution and maintaining the company's commitment to exceptional customer service standards.
Harmony Campbell
Human Resource Administrator
Harmony manages personnel matters and company culture initiatives, supporting the growth and development of our team while maintaining the company's core values.
Questions
What HVAC services do you offer?
We provide complete HVAC solutions including installation, repair, and maintenance for furnaces, air conditioners, heat pumps, and indoor air quality systems.
Do you offer emergency plumbing services?
Yes, we provide 24/7 emergency plumbing services for urgent issues like burst pipes, sewer backups, and water heater failures.
Are your technicians licensed and insured?
All our technicians hold current licenses and certifications with full insurance coverage for every service call and project.
What areas do you serve?
We serve Grand Rapids and surrounding communities including Holland, Muskegon, Kentwood, and Jenison across West Michigan.
Do you offer financing options?
Yes, we provide flexible financing solutions for major system replacements and large-scale projects through approved partners.
What is your service warranty?
We offer a one-year warranty covering both labor and materials for all installation and repair services performed.
Reviews (6)
Kurt L.
Jun 21, 2022
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$995 to replace two outside outlets (one GFI) and weatherproof boxes - probably $60 in parts and it took less than an hour. They told me the cost before they did the work, and I approved it because I needed to have it done. I don't know if they're taking advantage of the pandemic or what the reason was for charging a ridiculous amount. I called to try to understand why it was so much and hoped there was a mistake somewhere (the invoice shows a single line item for $995).
They only responded with boilerplate talking points and couldn't explain why it was over $900 more than the cost of the parts (again - it was less than an hour or work). The "price breakdown" they sent separately didn't actually provide any cost breakdown and was completely useless. I've used Vander Hyde many times over the years and they are always friendly and professional. However, I'll be moving on to someone else.
They only responded with boilerplate talking points and couldn't explain why it was over $900 more than the cost of the parts (again - it was less than an hour or work). The "price breakdown" they sent separately didn't actually provide any cost breakdown and was completely useless. I've used Vander Hyde many times over the years and they are always friendly and professional. However, I'll be moving on to someone else.
Rob M.
Jun 20, 2022
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Our water heater had a slow drip. We called Vanderhyde to come out and look at it. They do not do quotes over the phone and it's an automatic service fee to come out. To replace the water heater ranged from $2500-$6500 for very little value between each package. I went for the middle of the road bronze package. After about a week my water smelled like rotten eggs. It is an easy fix for any homeowner but they made my hot water heater unaccessible to add any disinfectants.
It required them to come out. I feel this was done intentionally so if needed they would get additional service calls. They told me exactly what I needed done to remove the smell but would not give me a quote over the phone. They don't offer anyway to talk to the technician and offered me no solutions to make it right. Not a good value, poor customer service and install is set up for only them or a professional to do any kind of maintenance.
It required them to come out. I feel this was done intentionally so if needed they would get additional service calls. They told me exactly what I needed done to remove the smell but would not give me a quote over the phone. They don't offer anyway to talk to the technician and offered me no solutions to make it right. Not a good value, poor customer service and install is set up for only them or a professional to do any kind of maintenance.
Tom Sherman
May 18, 2022
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Great work on our furnace replacement where they did the install and also fixed ducting issues in old system. The quote on our recent ac replacement was also clearly explained and various cost options were explored. Very happy in all interactions with vanderhyde. Service: Installation
Garry King
May 17, 2022
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I work for Bethany Christian Services in Kalamazoo and Thomas, the HVAC Tech is absolutely the best guy for the job here. He knows the system, and is here within a day to take care of any problems we may come across. I highly recommend Vander Hyde for all you needs, Plumbing VAC Electrical. We have never been disappointed, Service: Heating system repair
Sue Barr
Feb 28, 2022
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Very nice man. He was polite and finished the job effectively. He was on time and I appreciate the service. Gary started on time and worked until almost 9:00PM. He did not stop until the boiler was in perfect condition he was always personable. I cannot tell you beautiful everything looks. Thank you for your help. It was worth every penny.
Cliff Burgess
Feb 13, 2022
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I called on a Saturday morning. My call was directed to the person on call. I received a return call a short time later. Instead of making a trip to our home that would have been rather costly, I spent over one half hour talking out the issue with him. He asked numerous questions that helped me locate the source. The issue turned out to be unrelated to electrical issues. I couldn't be more pleased with the professional experience. Vander Hyde Service will have my business in the future.
