Business Details
50 Years
experience
Emergency
services
Your Trusted HVAC Partner in Columbus, OH
Since 1976, Custom Air has been a trusted provider of residential HVAC services in Columbus, Dublin, and Delaware, OH. Our team specializes in heating, cooling, indoor air quality, and water heater solutions, prioritizing customer satisfaction through honest pricing, 100% satisfaction guarantees, and upfront pricing. We stand behind our work with exceptional workmanship, including a 1-year workmanship warranty, and maintain a strong commitment to safety and quality. With decades of experience, we deliver energy-efficient installations, reliable repairs, and comprehensive maintenance plans tailored to homeowners' needs.Our partnerships with leading brands like American Standard and Mitsubishi ensure access to high-quality systems. As a BBB A+ rated contractor, we combine technical expertise with personalized service, treating every client like family. Our locally owned offices reflect our dedication to the communities we serve, emphasizing transparency and trust in every interaction.
Services
HVAC Maintenance
AC Repair
Furnace Installation
Ductless Mini-Split
Heat Pumps
Indoor Air Quality
Geothermal HVAC
Water Heaters
Maintenance Plans
Details
- Year established: 1976
Highlights and features
- 100% Customer Satisfaction
- 1-Year Workmanship Warranty
- Manufacturer Warranty Partnerships
- Unmatched Quality Standards
- Safety First Approach
Associations and certifications
- BBB A+
- Angie's List A Rated
Services
HVAC Maintenance
Our comprehensive HVAC maintenance ensures optimal system performance through semi-annual inspections and tune-ups. Technicians clean critical components, test safety features, and verify proper operation of heating and cooling systems. This preventive care extends equipment lifespan, preserves manufacturer warranties, and improves energy efficiency while maintaining indoor comfort standards.
AC Repair
We specialize in urgent AC repairs for all system types, addressing refrigerant leaks, electrical issues, and component failures. Our diagnostics identify root causes while providing transparent pricing. Emergency services available 24/7 ensures homeowners maintain cooling during peak summer temperatures through trained technicians and rapid response times.
Furnace Installation
Professional furnace installations include system sizing, energy efficiency analysis, and proper venting configuration. We install high-efficiency models that reduce operating costs while ensuring proper combustion and safety protocols. Post-installation testing guarantees optimal performance across various load conditions and climate extremes.
Ductless Mini-Split
Ductless mini-split systems provide zoned temperature control for homes lacking traditional ductwork. Our installations include proper refrigerant line routing, condenser placement, and indoor unit positioning. The systems offer energy savings through targeted conditioning of specific rooms or additions while maintaining aesthetic considerations.
Indoor Air Quality
Comprehensive IAQ solutions address common pollutants through advanced filtration and ventilation systems. We install whole-home air purifiers, humidity control systems, and UV germicidal lights. Proper duct cleaning and ventilation upgrades improve respiratory health while protecting HVAC system integrity from particulate accumulation.
Questions
What HVAC services does Custom Air provide?
We offer AC repair/installation, furnace services, ductless systems, heat pumps, indoor air quality solutions, and water heater services across central Ohio.
Do you offer emergency HVAC services?
Yes, we provide 24/7 emergency service for urgent heating and cooling repairs to maintain home comfort safety.
What financing options are available?
Flexible financing options are available for qualified customers to help manage installation and replacement costs.
How can I improve indoor air quality?
We offer air purifiers, humidity control systems, UV lights, and duct cleaning services to enhance indoor air quality and system efficiency.
Are maintenance plans available?
Yes, our maintenance plans include semi-annual tune-ups with benefits like priority service, labor discounts, and warranty protection.
What areas do you serve?
We serve Columbus, Dublin, Delaware, and surrounding communities throughout central Ohio with local office locations.
Videos
Reviews (6)
Foxstromical Foxstromical
Jun 13, 2022
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I did not follow through with this company to purchase my new ac unit system but the sales rep that was working with me was super professional, outstanding, and took care of me as if he was family. I can certainly say their commitment to the customer is legit and their prices and estimates were not astronomical compared to the competition. 10/10 if I didn't have a better offer come through from a family friend I would of went through with this company. Scott Hearing was amazing!
Trevor Glimpse
Jun 05, 2022
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Everything from start to finish was pleasant and professional. There were 3 rounds, a service person to check things out and to make a recommendation, a sales person to confirm and go over pricing options, and then a 2 person installation crew. All were very nice and respectful of our home. They confirmed and kept their appointment times. I would definitely recommend this company.
Elizabeth Wilson
May 22, 2022
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Disclaimer: This review was written only a day after installation was completed. The Custom Air team was extremely helpful, friendly and seemed to be very knowledgeable as well. Scott was our sales rep and he did a comprehensive review of our current air conditioning and heater system before recommending how to move forward. He did a great job at explaining our options and getting us additional information when asked.
On installation day, without having to ask, the install team (Eli & Ryan) used shoe covers and drop cloths in the work areas inside the home. They introduced themselves and explained the process before starting and tested everything at the end. Overall we were very happy with the experience.
On installation day, without having to ask, the install team (Eli & Ryan) used shoe covers and drop cloths in the work areas inside the home. They introduced themselves and explained the process before starting and tested everything at the end. Overall we were very happy with the experience.
Tony Furst
Apr 12, 2022
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I've known the leadership team at Custom Air for years and they have always been one of the absolute best HVAC service and installation companies in the Columbus metro area. When I needed to replace my twenty year old system there was no doubt who I was calling. Stellar crew, and superior performance from start to finish. Service: Heating system installation
Frank Torma
Apr 03, 2022
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My wife and I are happy about Custom Air. Sales Rep Scott was very helpful in understanding our needs and interpreting them into detailed options. He set the tone for the company in going the extra mile. Chad and his team were excellent in the initial investigation of our current heating/cooling situation. Very trustworthy, flexible and thoughtful. The installing team of Jake and Bolton were very easy to work with, real craftsmen. Custom Air is fortunate in having well rounded employees. Commendable Work, great product, friendly reliable staff.
Canes
Feb 28, 2022
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Been using these guys for years. They replaced our outside unit a few years ago and were great. Called them again today because of a thermostat issue. They had a technician named Tim here inside an hour. He was terrific, professional and very thorough. Everyone I've ever dealt with from Custom Air has been super nice and helpful. Highly recommend! And get their yearly maintenance plan- it's worth it.
