Business Details
50+ Years
experience
Emergency
services
Trusted Plumbing Services in Indianapolis
Carter's My Plumber has been a trusted name in Indianapolis plumbing since 1969. Founded by Bob Carter and now led by third-generation plumber Kelson Carter, our family-owned business combines decades of hands-on experience with a commitment to exceptional service. Our licensed, insured professionals specialize in water heater repair, sewer line solutions, and emergency plumbing, serving residential and commercial clients across Central Indiana.We prioritize transparent pricing, rapid response times, and lasting workmanship, backed by a 100% satisfaction guarantee. With three generations of expertise and over 50 years of community service, we maintain a legacy of reliability, technical proficiency, and customer-centric values that set us apart in the plumbing industry.
Services
Water Heater Repair
Tankless Water Heater Installation
Sewer Line Repair
Drain Cleaning
Hydro Jetting
Slab Leak Repair
Water Softener Installation
Faucet Repair
Gas Line Repair
Sump Pump Service
Details
- Year established: 1969
Highlights and features
- We offer 24/7 emergency plumbing services with rapid response times.
- Our licensed plumbers provide transparent pricing with no hidden fees.
- We guarantee all workmanship with comprehensive warranties.
- With over 50 years of combined experience, our team delivers reliable solutions.
- Serving Indianapolis since 1969, we're a trusted family-owned business.
What people say
Top-notch service
Professional and polite
Quick response times
Fair pricing
5-star experience
Services
Water Heater Repair
Our certified technicians provide fast, reliable water heater repairs for traditional tank and tankless systems. With same-day service and upfront pricing, we resolve issues like no hot water, leaks, and inconsistent temperatures. All repairs include a comprehensive warranty for lasting performance.
Tankless Water Heater Installation
We install energy-efficient tankless water heaters with endless hot water supply. Our experts help select the right Bradford White or Rinnai model for your home, offering up to 50% energy savings. Includes lifetime warranty options and professional setup.
Sewer Line Repair
We handle complete sewer line repairs using traditional and trenchless methods. Our video inspection technology pinpoints leaks and root intrusions, allowing targeted fixes that minimize landscape disruption and reduce costs by up to 40%.
Drain Cleaning
Our hydro jetting and mechanical snake services clear even the toughest drain clogs in kitchen, bathroom, and main sewer lines. We use industrial-grade equipment to remove grease buildup, tree roots, and debris for long-lasting results.
Slab Leak Repair
We specialize in locating and repairing slab leaks beneath concrete foundations using electronic amplification and thermal imaging. Our minimally invasive techniques prevent unnecessary floor damage while restoring plumbing integrity with durable piping replacements.
People
Kelson Carter
Owner/Operator
Third-generation plumber with 15+ years of experience. Leads daily operations while maintaining hands-on service delivery. Certified in advanced plumbing technologies and committed to continuing the family legacy of excellence.
Lisa Carter
Co-Owner
Manages business operations and customer relations. Former occupational therapist who applies healthcare precision to service coordination. Ensures seamless communication and client satisfaction across all projects.
Questions
What plumbing services do you offer in Indianapolis?
We provide full-service plumbing including water heater repair, tankless installations, sewer line repairs, drain cleaning, slab leak detection, and emergency services for residential and commercial properties.
Are your plumbers licensed and insured?
Yes, all our technicians are fully licensed, bonded, and insured with ongoing training in the latest plumbing technologies and safety protocols.
Do you offer 24/7 emergency service?
Yes, we provide 24/7 emergency plumbing services with technicians available for immediate response to urgent issues like leaks and burst pipes.
What areas do you service?
We serve Indianapolis and surrounding communities including Greenwood, Carmel, Fishers, Noblesville, and all areas within Central Indiana.
Do you provide free estimates?
Yes, we offer free in-home estimates for all major plumbing projects including water heater replacements and sewer line repairs with no obligation.
What payment methods do you accept?
We accept cash, checks, major credit cards, and financing options for qualified customers to accommodate all budget needs.
Videos
Reviews (6)
Lee Power
Apr 28, 2022
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The service Larry provided for Carter's plumbing was exceptional! He replaced a water spigot that was originally leaking with professionalism, accuracy and under an hour. He needed to cut an access panel inside the home to replace the damaged spigot with a new and improved one. The quality of his work is unmatched and truly appreciated. Thank you again!
Brandi Weddle
Apr 13, 2022
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From scheduling an appointment to the work being done I had a great positive experience. Everyone was so helpful. Tim was very professional, friendly and explained everything he found and went over the job quotes with me and was able to perform the job the same day. I highly recommend Carter's for all your plumbing needs. Services: Toilet installation, Plumbing pipe repair
Brinktm
Apr 12, 2022
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My 5 1/2 year old water heater began leaking over a weekend. It was under warranty, but the original installer could not be reached. I contacted the manufacturer and they provided me with a return shipping authorization. The replacement had to be sourced from the original seller who was located on the opposite side of Indianapolis. I had heard good feedback regarding Carter Plumbing and contacted them to see if they could get the heater and install it for me, even though it was not one of their brands.
I had a very positive experience with them! I contacted them first thing on a Monday morning and immediately was able to speak with their rep. They quickly agreed to pick up the water heater and install it the same day at a reasonable price. Brandon Y. plus his helper were very pleasant and courteous, explained what they would be doing and then performed the removal of the old and installation of the new. When they finished, everything was left clean. The plumbing appearance was better than the old installation. I definitely will use Carter's Plumbing for any future plumbing needs.
I had a very positive experience with them! I contacted them first thing on a Monday morning and immediately was able to speak with their rep. They quickly agreed to pick up the water heater and install it the same day at a reasonable price. Brandon Y. plus his helper were very pleasant and courteous, explained what they would be doing and then performed the removal of the old and installation of the new. When they finished, everything was left clean. The plumbing appearance was better than the old installation. I definitely will use Carter's Plumbing for any future plumbing needs.
Matt Brewer
Apr 08, 2022
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After getting several estimates, I chose Carter's to replace my old, leaking drain lines. This project looked daunting, but Carter's made it seem easy due to their professionalism and experience. Their price was much lower than other well known companies. They didn't leave me with a mess or any surprise charges. I highly recommend Carter's My Plumber!
M. Goh
Mar 22, 2022
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Joe B was highly professional and a skilled plumber. I had a tanked water heater that was leaking and we decided to switch to tankless. Joe planned the installation over 10 minutes and brought all the tools he needed the next day. He came in at 9.30 am with his helper Peyton and they did an amazing job from planning the installation, running the gas lines, running the water lines. The project wasn't simple yet he made it look effortless.
Around 10 am, another senior project manager stopped by and checked on Joe's plan and work. Personally, I appreciate that a lot since installation involved drilling holes in the siding of the house. They treated my house with utmost professionalism and I am extremely happy with the results. Now, I have unlimited hot water and a team of reliable plumbers I could recommend to neighbors and friends. The project pricing wasn't cheap but worth every penny to support a local business that hires skilled tradesman.
Around 10 am, another senior project manager stopped by and checked on Joe's plan and work. Personally, I appreciate that a lot since installation involved drilling holes in the siding of the house. They treated my house with utmost professionalism and I am extremely happy with the results. Now, I have unlimited hot water and a team of reliable plumbers I could recommend to neighbors and friends. The project pricing wasn't cheap but worth every penny to support a local business that hires skilled tradesman.
Leaucoj
Mar 09, 2022
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Carters was my third estimate for a water heater and softener. They provided me with the necessary info, encouraged me to ask questions of them and the competition, google, and compare. Both Jody and Tim were great. They were able to install within a few days of my decision. Tim left my house spotless and locked up tight, and left a box of chocolates as a nice touch. He also texted pics to show me the work. I thought they were fantastic, and they have quality products and great warranties. Couldn't be happier.