Triad Service

Business Details

26 Years

experience

Emergency

services

Your Trusted HVAC Partner in Tulsa

Triad Service has been a trusted provider of HVAC solutions in the Tulsa area since 2000. As a family-owned business, we combine over 75 years of combined technician experience with a commitment to customer satisfaction. Our team delivers residential and commercial heating, ventilation, and air conditioning services, including emergency repairs, maintenance, and installations. We serve Tulsa, Broken Arrow, and surrounding communities, offering energy-efficient options and 24/7 availability.

Backed by industry accreditations and a 100% satisfaction guarantee, we prioritize transparent pricing and licensed professionals to ensure reliable service. Our focus on ongoing training and community relationships has solidified our reputation as a local leader in indoor climate solutions.

Services

HVAC Installation HVAC Repair HVAC Maintenance Emergency HVAC Commercial HVAC AC Repair Heater Maintenance Thermostat Installation Ductwork Repair Refrigeration Services

Details

Year established: 2000

Highlights and features

75 years of combined HVAC experience
24/7 emergency service availability
Licensed and insured technicians
100% satisfaction guarantee
Competitive pricing with upfront costs

Associations and certifications

Lennox Premier Dealer
Air Conditioning Contractors of America (ACCA)
Home Builders Association of Greater Tulsa (HBA)
Refrigeration Service Engineers Society (RSES)
Public Service Company of Oklahoma (PSO)

What people say

Great Company Highly Recommend Excellent Service Reasonable Prices Quick Response Times

Website

Update Listing

Services

HVAC Installation

Professional HVAC installation ensures optimal comfort and efficiency for residential and commercial properties. Our certified technicians handle complete system replacements and new installations with precision. We offer energy-efficient options to reduce utility costs while maintaining reliable climate control for Tulsa's extreme weather conditions.

AC Repair

Emergency and routine AC repairs restore cooling functionality during Oklahoma's hot summers. Our team diagnoses issues rapidly and performs same-day repairs using quality parts. Services include refrigerant recharge, compressor replacement, and electrical component diagnostics to ensure system longevity.

Heater Maintenance

Preventive heater maintenance optimizes winter heating performance and extends equipment lifespan. Our technicians clean components, check for safety hazards, and calibrate systems for maximum efficiency. Regular maintenance reduces breakdown risks and improves energy savings for Tulsa residents.

Ductwork Repair

Comprehensive ductwork repair services address leaks, blockages, and insulation issues in residential and commercial HVAC systems. Properly sealed ducts improve air quality, reduce energy waste, and enhance system efficiency. We use industry-standard materials for lasting repairs.

Refrigeration Services

Commercial refrigeration services maintain food safety and equipment reliability for businesses. Our specialists repair walk-in coolers, ice machines, and beverage dispensers. We prioritize rapid diagnostics and durable solutions to minimize operational disruptions for restaurants and grocery stores.

People

Tim Smith

Founder

Founded Triad Service in 2000 with a vision to provide reliable HVAC solutions. Built a team with 75 years of combined industry experience before passing leadership to Jay Matlock in 2023.

Jay Matlock

Owner

Acquired Triad Service in 2023, continuing its legacy of exceptional HVAC service. Committed to maintaining high standards while expanding the business's impact in Tulsa and surrounding areas.

Questions

What HVAC services do you offer?

We provide installation, repair, and maintenance for heating, air conditioning, and refrigeration systems. Emergency services and commercial HVAC solutions are also available.

Do you offer 24/7 emergency service?

Yes, our technicians are available 24 hours a day, 7 days a week for urgent HVAC issues like system failures or extreme weather emergencies.

What areas do you serve?

We serve Tulsa, Broken Arrow, and surrounding communities including Skiatook, Claremore, Bixby, Jenks, and Sand Springs.

Are financing options available?

Yes, we offer 0% interest short-term plans and low-interest long-term loans for HVAC system upgrades to accommodate various budgets.

Are your technicians licensed and insured?

All our HVAC technicians are fully licensed, insured, and receive ongoing training to maintain industry certification standards.

What warranties do you provide?

We back all services with a warranty covering parts and labor. Specific warranty terms vary by service and equipment type.

Reviews (5)

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Dan A.

Jun 08, 2021 Report

Went to Triad for a second opinion after one of the big name guys came out and quoted me a price to fix my AC for thousands of dollars. Glad I did. Turns out it was a minor issue that Triad was able to repair for several hundred dollars. Unlike the big name guys, Cody and Tim were honest and upfront and didn't try to upsell me or make any unneeded repairs. Beware of the big name guys! Go straight to Triad, but if you make the same mistake I did and get an outrageous quote then get Triad to give you a second opinion! You'll be glad you did.

Steven

Apr 20, 2021 Report

I called Triad because they are a local Lennox dealer and my unit is a Lennox. Local dealers typically know the systems well and have parts. I really like the woman I spoke with on the phone. Very on the ball which made a good impression. The tech's name was Chad I believe. He did diagnosed to problem quickly and got it repaired quick. He 100% knew what he was doing and was in and out. I'd definitely recommend and use again.

Keith Jimerson

Jun 15, 2020 Report

I own a local BBQ restaurant and have used Triad Service for years to maintain all of my refrigeration equipment. These guys are always prompt and always do a great job. Couldn't ask for better service or quality of work!

Darryl Baskin

Apr 27, 2020 Report

I have known the owners, Tim and Rhonda, for many years. I refer Tim to my home buyer and seller clients and have always had good reports come back. Tim has worked on my personal properties as well. I have always been confident with his new unit installations and felt he was fair and honest with his advice for service and repairs on existing units. As the company has grown, I have been pleased that his service people have been as reliable as he was when I worked with him directly. I can easily recommend 5is company for HVAC services.

Cole Gallaway

Apr 22, 2020 Report

I was referred to Triad by a friend of mine in the industry out of town and he suggested I call Triad first. I can definitely see why. They did great work installing a new system for us in a very tight spot and since we have called them for all of our maintenance on our existing system. They really seems to have the customer's best interest in mind and have always quoted me great rates on work. All local and all are very considerate. I have gladly recommended them multiple times.