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Winthrop Fuel Company inc. has provided heating oil delivery and related heating services to clients within the Central Maine Area Since 1936. Most recently we currently have begun to provide propane delivery and related services. Our firm was established on and continues to operate located on the mission of delivering our clients with the most professional, timely and value added services available in the energy/heating industries.
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Reviews (9)
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Pugaddict Brown
Jun 06, 2022
I am new to the area and have never had a problem with WFC. They service my furnace and deliver my propane. Everyone has always been very pleasant and helpful.
Joe Smith
Feb 05, 2022
Great company. Very knowledgeable of the fuel industry, from the person answering the phone to the delivery drivers abs technicians. Best heating service in central maine!
Matthew B.
Oct 09, 2021
Just had the Crew install a new Viessmann Boiler system for me. Everyone was top notch. The System looks like a piece of art work.
Andrew S.
Mar 08, 2020
Doug, your team finished up the install on our heat pump system today. I have to say that you have assembled a terrific and capable team. Scott's knowledge and leadership of the team was impressive. Their work was professional, clean and efficient and you should be very, very proud. They did an incredibly job and we sit tonight in a comfortably cool space. Thanks to you and your team for their great work. It's pretty easy to see why you are experiencing such good growth in your business these days.
Michael LeBlanc
Jan 27, 2020
We informed Winthrop Fuel that we where adding a porch to our house and that there propane tank needed to be moved, about 5 feet. We where told that "Doug" from Winthrop would have to come out and take a look at what had to be done. We where told that Doug could be here in about 3 weeks. He did show up, 4 hours late. I'm not sure if he introduced himself as he headed to the propane tank.

He did not apologize for being late. After a quick look, he said he would send me a proposal to move the tank. I asked what a "proposal" was and he stated it was the fee to move there tank. He said it would be $750.00 to move it. Needless to say, I was a bit taken back at the cost. I said "thanks, I'll get back you". As I was walking away Doug press me for a decision on the move the tank stating that there tank "had" to be moved.

I said that $750.00 to move there tank was not going to happen. He stated the nothing is for free. I said there where several other fuel company's that would be more than happy to install a tank without a fee. Doug angrily said he was "vetting" his customers and we where not the "quality" customer he wanted. I said I would let Winthrop Fuel know when they can pick up their tank. Doug said make sure the tank is empty.

He then asked us " When did we move here from Massachusetts?" I don't think he meant it in a positive way, almost in a racist way. I told him to leave. I've since learned that Doug is in some part owner of the co. Winthrop Fuel thinks they are in the fuel business. I have news for them. They are a "Customer Service" business that sells fuel. And they failed complete with us.

We vetted them out. We will not spend our hard earner money with a company that views themselves as "Elitist" and there customers as $ dollar signs $. P.S. Aside for traveling around the country the last 11 years, born and brought up here. Maine will always be Home.
Bridget G.
Oct 25, 2019
Horrible company! Do NOT do business with this company. Doug told us they purposely do Not tell their customers there will be a charge if customer reports propane smell. They hide the fact there is a fee he said so that customer won't have a choice to refuse the guy coming out to check THEIR own propane tanks. So as a good customer we paid for propane for years using their tanks to our cabin.

This past end of summer we noticed a smell outside where tanks were & called them to report their tanks had a smell & maybe a new tank should be replaced or whatever. They NEVER mentioned a cost & said no problem they will check their own tanks. They came over & checked THEIR tanks (their property, NOT my property!) Yet several weeks later my elderly mother who is a senior citizen recieved a bill for $158.34. for what?

So I called this Doug character who than told me if there had been a leak in tank, there would have been no charge, but there was not so they are charging. I said BS! You had a duty to tell us prior to you coming that there would be a charge. That way we had a choice to accept this foolish charge or just tell Doug to come pick up their smelly tanks & get them off my property.

In fact I've been asking them to get their smelly tanks off my property for over a month now. I've repeatedly requested them to get them off my property. They state they have no time. It's a scam! They want to keep their smelly tanks on my property so we call to report the smell & they secretly charge senior citizens $158.34 to take a look at their tanks.

But than refuse to remove their tanks. My mother has been a loyal customer with them & has paid for propane through them on time. She now only owes them for that $158.34 charge that we will NOT pay. I'd rather pay an attorney 10x the money to make sure they cannot do this to any other person. To ensure they do not continue to exploit people.
Norman Thombs
Jun 08, 2019
I manage a property that has multiple boilers, heaters, H20 heaters, and kitchen stoves, Winthrop fuel has gone out of their way to make sure we are always up and running 7 days a week. If we need them they are here on property asap. The people in the office are great and do everything they can to assist us when we have needed help. Plus this company gives back to the community in many ways.
Victoria Violette
Mar 06, 2019
We've been using Winthrop Fuel for years and are beyond pleased with their service. We bought a new house and are therefore on a different delivery schedule. Sarah was more than accommodating in getting us a delivery in a more than timely manner. Today, we got an oil delivery and it was miserably cold outside. While the delivery driver was outside, our son was waving to him through the window. Jason pretended to throw snowballs at him through the window and my son thought it was hilarious.

Instead of being grumpy and quick because he was out in the cold, he was happy and playful. It was the simplest gesture from someone who was just out, doing their job, but to my son, it made his whole day. I cannot recommend Winthrop Fuel enough for their prompt service, outstanding employees, ability to accommodate and their friendly customer service.
Jason Frake
Nov 24, 2018
I called today in order to have my furnace serviced. I was speaking with an extremely rude short lady who acted like she was better then everyone. Upon trying to get a technician she asked if I had fuel, I said yes.so she said who did you buy it from? I said Fieldings. She said they will need to fix your furnace then. ( please note that last time I bought oil it was from Winthrop fuel) I have been a lifelong Winthrop resident and spent thousands with this company in the past.

Not to mention the other 5 family members of mine that buy their too. Well not anymore. IF you have a choice, go somewhere else. They don't care about service and their not looking for work unless you only buy from them.well guess what. your too damn expensive and your service is horrible.buyer beware beware!