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Tong's Air Conditioning Heating & Plumbing From installation to maintenance to repair -- going with Tong's Air Conditioning, Heating & Plumbing Inc is a decision you'll always take comfort in. Turn to Tong's today for all your HVAC repair, maintenance and installation needs. We pride ourselves on our customer service. We do our best to provide the customer with the answers they need. Call (419) 448-4335 today to schedule your next service call or for a FREE estimate. We return all calls and emails the same day. We install the best products in the industry - Carrier Heating and Cooling Systems.
Services
Kent Tong was born and raised in Tiffin, OH with his two sisters and his brother. His father, Douglas Tong, owned and operated a plumbing and heating business out of their home; so Kent was raised around Heating, Ventilating, Air Conditioning and Plumbing work his whole life. He recalls fond memories of when he used to go out on calls with his father, and sit and watch him work, just like Kent did with his son Luke. While attending Columbian High School Kent met his "sweetheart" Wendy. They married shortly after graduation and began their life together.
At Tong's Air Conditioning, Heating & Plumbing, Inc, we do just about everything when it comes to HVAC sales, repair, installation and maintenance. With over 125 years of combined experience, we've got the knowledge and equipment to handle any kind of residential, commercial or industrial project you have in mind. Check out our services below. For a FREE estimate on any service you need, call (419) 448-4335 today.
We understand that you just need the things in your home to work! We have been a Gould's Professional Dealer since 1987. Gould's brand well pumps are assembled with quality materials and have the reliability a homeowner wants. With a reputation of being a workhorse, the Gould's brand well pump will go the distance.
Need plumbing work done? There's not a problem that Tong's Air Conditioning, Heating & Plumbing, Inc can't handle! With over 125 years of combined experience, all of our service workers can handle most of your plumbing needs. We work with suppliers of high quality, reliable plumbing products. When you are remodeling your home, or you just want new fixtures, you can pick out just the right ones for you and your home.
Reviews (14)
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Susie Klein
Jan 26, 2022
I would like to thank Kent and Chris for taking such good care of us today with our furnace! I’m so glad I found you guys through our salesgirl, Becky with WTTF in Tiffin! I was looking for a Carrier dealer and you guys are the best! Thank you from the bottom of our hearts! You all did a fantastic job for us and we couldn’t be more appreciative! Would recommend you every time!
John N.
Jan 26, 2022
Outstanding service. Friendly and very informative, great prices. They just gained a customer for life. Thank you all for everything today!
Brian Grime
Jan 07, 2022
Very fast in response, called middle of winter and they came out that day. Talked me through the repair, showed me the issues, was extremely helpful. Would definitely recommend. Prices reasonable as well. Service: Heating system repair
Donna Thompson
Dec 17, 2021
Great service. They have taken care of service here for at least last 10 years always courteous professional and quick to respond.would recommend to anyone with a furnace problem.
Lisa Elchert
Jun 27, 2021
Love these folks. We call every year and if needed in between for check up and service. Always friendly and helpful.
Charles Reinhart
Jun 03, 2021
Pricey.but if you want it done right.these are the people to call.
Eric Schimmoeller
Feb 02, 2021
Had a new hot water heater installed. Great service! Couldn't as for better. Thank you!
Melford Woods
Jan 17, 2021
Was very speedy with their services. Had major plumbing issue and was resolved within 48 hrs with a late workday call.
Joshua Pocock
Dec 02, 2020
Kent came out to quote us a project. He ended up telling us he couldn't do it due to room constraints. He was very straightforward and honest. While we didn't end up using his services, I wanted to convey how very professional he was. Will definitely do business with them if the need arises.
Ken Innis
Feb 10, 2020
Being an old geezer in Tiffin I have been friends with all of the Heating and Plumbing companies in this community and even played rock music with Steve Gardner in a little band that didn't last very long but my point here is that the very first car I ever had was the 1964 Chevy Impala I bought from Kent Tong in 1968. I souped up that car and it was one of what they called a "muscle car" in those days.

It was one of the fastest cars in Seneca County and probably in Ohio. I didn't beat Danny Paulus who had that GTO with three 2 barrel carbs and it was faster than mine. What a rocket ship!
Kean Mitchell
Nov 21, 2019
Thank you so much for getting us up and running nice warm house now. There crew was awesome did awesome work again thank you so much and Happy Thanksgiving
Shawn Allarding
Jun 10, 2019
I have neen doing business with this family for many years. Tong's are honest, good people with fair pricing.
Edward Bour
May 09, 2019
Tong's did an excellent job of fixing my sewer pipe. Thanks.
Dan Utpadel
May 22, 2018
Very unimpressed! Had a tech come out to clear a clog in main drain. He wasn't able to clear it with snake machine but it took him 6 hours to figure that out at almost 70$ an hour. I payed them almost 600$ total and still had to pay someone else to come clear it the next day! I will not be doing business with them again!