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Sullivan Heating & Cooling Our heat pump failed the night before the big heat wave back in late June. We were facing the prospect of having to search for a place to stay cool since all the HVAC companies we called gave us appointment times several days and even weeks away. We called Sullivan late Friday evening and they had a technician here Saturday morning and he fixed the heat pump in about 30 minutes. We needed a part and Arnold the technician had it in the truck! Go figure. Our external thermometer got up to 113 degrees two days later.
Reviews (10)
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Allan Scozzafave
Jun 29, 2022
Geoff and the team at Sullivan did a fantastic job replacing our aging HVAC system. We had a complex system and the team assessed our needs and designed a great solution for our 2 story home. I got 4 bids and the Sullivan bid was by far the best design. The other companies just wanted to replace our system with the same. Design was 100% Execution was 100% Thanks Geoff and team.
Simon Johnstone
Jun 16, 2022
I installed my own Mr. Cool DIY heat pump unit which many people are doing these days. But because I did this myself I could not get the JeffPud rebate unless my install was certified which Jefferson Public Utility District said I should be able to get done for a couple hundred dollars. I contacted this company and asked if they could check it over, but they would not help costing me my rebate which I need. I DO NOT RECOMMEND THIS COMPANY AT ALL.
Shawn Chance
Apr 08, 2022
Cool guys I dealt with today. They seem laid back and down to earth. I had an interview with them earlier today. Hopefully we can work something out.
Les Kay Rose
Feb 15, 2022
Sullivan installed two Mini-Splits in our home. bobby Baker was the salesman (extrodinare) Start to finish, "all the Sullivan Staff was GREAT" Highly recommend this Company Services: Install AC, Heating system installation
Kitsap Craig
Jul 25, 2021
Our heat pump failed the night before the big heat wave back in late June. We were facing the prospect of having to search for a place to stay cool since all the HVAC companies we called gave us appointment times several days and even weeks away. We called Sullivan late Friday evening and they had a technician here Saturday morning and he fixed the heat pump in about 30 minutes.

We needed a part and Arnold the technician had it in the truck! Go figure. Our external thermometer got up to 113 degrees two days later. I can't speak highly enough of this company. I can't imagine the misery and discomfort they saved us and possibly the death of my old dog from the heat. Thank you Sullivan Heating & Cooling.
Merrily Boone
Apr 01, 2021
Sullivan installed our new heating system this year and worked with us so the thermostat settings are right. We have been so grateful during this time of hot temperatures we have the service. They do a great job! Service: Heating system installation
Richard Trenchick
Jan 13, 2021
We had an AC installed by Sullivan when our house. The first time we tried using it we ended up with water coming out of a light fixture. Sullivan was out every couple of weeks and every time the problem was "you need to change the filter". Toward the end of the summer they finally realized that the system they designed for my model of house included a distribution box that was too short causing back pressure making the coils freeze and block airflow.

Instead of fixing this they installed something that would shut the AC off if it freezes and something else that reduced the pressure on the compressor. Basically they installed items to degrade the performance of the equipment rather than fix the actual issue. This is the third summer and the AC still does not work.
Phil Pons
Dec 24, 2020
Y got bids from 7 different companies, Sullivan was the best value by far. their installers are super dialed in, skilled in their craft and really nice too. they sent us a check for $600 for a rebate we didn't know existed, they didn't have to, but they did and that says a lot about their company Service: Heating system installation
Steve Anderson
Dec 17, 2020
I did some research into how heat pumps worked prior to calling for estimates. Two other companies came out before Sullivan, both lied to me. Sullivan was honest and followed through beautifully, my only regret is that I had forgot to get a bit of cash to tip the installation crew! Services: Install AC, Heating system installation
Michael Johnson
Dec 08, 2020
My heat pump broke down unexpectedly the night before a record heat wave was expected. I called just about every HVAC company I could find and no one was willing to book an appointment for at least several days out. Most were several weeks. But Sullivan returned my after hours phone call within minutes and had a tech come to my house within a few hours and quickly made the repair. Their work was great, and their prices were fair. These guys are superheros and I can't recommend them highly enough.