South Side Plumbing & Heating

Being new to the area and lacking recommendations for a good plumber, I reached out to a national franchise plumbing operation who came out to give me an estimate. The standard of service they provided was so egregiously bad that I decided I'd rather forego having a functional bathtub instead of giving them my business. After much Google sleuthing, South Side seemed my safest bet.

From calling to set up the appointment to the actual day of service, every bit of interaction was professional and downright enjoyable. Mike showed up on time and he was pleasant to have in my home, which I really value since I work from home. He diagnosed the problem right away and fixed it up without a hitch. The whole operation was quicker and more affordable than I had expected. I'm seriously pleased with all of it and will happily reach out to South Side again the next time something in my fixer-upper goes soupy.

This was our first time needing a plumber in our new home, and we had a wonderful experience. Both Bill and Mikey were the best! Bill was awesome over the phone walking me through some of the inner-workings of the copper piping in our home ahead of needing service, and Mikey was super flexible the day we needed service. He was quick, efficient, and kind while also taking the time to teach us a few things about our pipes. I cannot say enough good things about our experience. So happy to have them in the neighborhood!

Mike, the plumber that South Side Plumbing sent on our service call, was on time, professional, and knowledgeable. I was very happy with the service. We use both the plumbing and HVAC service and have recommended them to friends and family. We have always been very satisfied with their service. Services: Installation, Faucet repair, Toilet repair

South side plumbing did a first class job on installing my new Trane furnace. A great price and very quick turnaround with great people far exceeded my expectations. The installation crew were very professional, thorough and efficient. I look forward to using them again. Service: Installation

Ryan was very quick to call back and try to troubleshoot remotely, even though it was 10PM on a Saturday! He was able to come the next day and was very great with letting us know when he was on his way and very good at explaining what the issue was and how the fix would work. Highly recommend! Service: Heating system repair

The guys at Southside Heating & Plumb are great to work with. All the guys that have taken care of repairs are, on time, very professional, honest, and work is always top notch. Mike and his guy today were great. Tim the service manager is great to work with. I will continue to use the professionals from Southside Heating & Plumb. Services: Water heater installation, Plumbing pipe repair, Drain cleaning, Water heater repair

South Side Plumbing was absolutely AMAZING! My family and I were away for the weekend. When we came home I noticed our house was cold. I called South Side Plumbing answering service. Within minutes Ryan returned my call. He walked my husband through what could be the problem. When the problem was not resolved over the phone, Ryan immediately scheduled us for service Monday morning.

It was determined we need a new furnace. With the days and night hitting the low 20's with windchills in the teens, John from South Side Plumbing did everything in his power to secure a furnace for my house. The techs did an amazing job of installing, explaining and cleaning up. They arrived on time and stayed until the house heated up. They were extremely friendly and answered any question I had. I would strongly recommend South Side Plumbing for heating, cooling, and plumbing services.

Ryan arrived promptly in the designated time frame to do a safety checkup on our furnace. He was very thorough, and explained everything he did in the process & his findings. He confirmed our furnace is running well and safely to boot. He recommended the proper filter for our particular unit to help with efficiency and safety. We have relied on South Side Plumbing & Heating for several jobs - they are always prompt, friendly, and professional. Highly recommend!

Of course the water heater sprung a leak during the one week when my spouse was out of town, but South Side had my back -- they diagnosed the problem over the phone without being patronizing, and had a quote ready immediately. They installed the replacement within two days of me telling them "yes let's do it", and came in under budget. They've been our plumbing & heating maintenance folks for years, but this is the first time I've dealt with them directly, and I know I'll be in good hands should I ever have to do it again.

I have been using Southside Plumbing and Heating for several years and have been quite happy with their fast responses and service when something needed repaired or replaced. When the time came recently to replace my furnace and air conditioning they were very helpful in selecting the best system for my home. Ryan and James spent two days doing the install and I was quite impressed with their work.

They were very professional and courteous, and took time explaining the upgrades I chose for my new system. They were also very neat and meticulous with their work. I highly recommend South Side Plumbing and Heating for all the services they provide.