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Jacobs Air Conditioning & Heating is Your Qualified Heating & AC Expert in the Carbondale and surrounding area. If you are looking for reliable heating experts to take care of all of your homes heating needs, we can help keep your heating system maintained and keep your home comfortable. A home that is hot and humid can make life very uncomfortable.

Whether you are looking to install a new cooling system, or you feel your system is not working to its full potential, we can help. Make sure the air that you and your family breath inside your home has the same fresh quality as the air outside.
Services
Since this is a free service that we provide to Carbondale IL and surrounding area residents, the following information is required. In some cases the question may better be answered with a phone call.
Did our technician adequately communicate the services performed, the associated charges and answer all your questions? Is there any question or unresolved issue you may have where you would like us to call you? Do you have any comments, concerns or suggestions about your latest experience with Jacobs Air Conditioning & Heating that you would like to share with us?:
Thank you for your interest in obtaining a position with Jacobs Air Conditioning & Heating. All information submitted will be held in strict confidence. No phone calls will be made to your current or past employers without first talking to you. Jacobs Air Conditioning & Heating is a drug-free workplace and will conduct a background check on all employee prospects before hiring.
Our company is committed to the technical excellence of the service we provide you and, therefore, require our 'champion' technicians to attend regular training sessions. Besides the technician who actually does the repair, Jacobs Air Conditioning & Heating has highly competent and experienced field supervisors who, although you may never see, provide valuable backup to the technician.
Reviews (13)
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Timothy Nicoll
Jun 05, 2022
Technician was professional and knowledgeable, located and fixed a leak in my system. Worked to get the brand company to cover it under a warranty which considerably cut my cost. Honest and trustworthy worker, would recommend. Services: A/C system repair, HVAC system maintenance, HVAC system repair
Jason Hill
Feb 18, 2022
They installed my system new and have done any maintenance required. We have geothermal with in floor heat so system is a bit complex. I am very satisfied with design, installation service and maintenance. Just had a glitch in system they got it working spend the time to find the actual problem not just replace a bunch of parts. I am very satisfied and Jim is a great guy to deal with and very professional.
Mike D.
Jan 14, 2022
I'm a maintenance supervisor at a hotel. I have had Jacob's come out and do HVAC repairs at the hotel and I have always been very impressed with them. When I needed a new HVAC system installed at home, I did not hesitate to call. They did GREAT. Very timely, great communication, and they use top quality products. I recommend them to anyone that mentions HVAC repair.
Lin Zhong
Nov 21, 2021
Critical: Quality They broke my heater and charged me $160 for breaking my heater. I was told I had to replace the whole furnace and quoted $6000 for that. I hired another company and they fixed everything up for only $90. Do NOT hire them unless you want to break your heater! Service: Repair HVAC
David NewMyer
Sep 05, 2021
Jackson of Jacobs Air Conditioning and Heating came to our home to do the annual Fall "check" of our HVAC system. Working both in the garage and in the house, he was very quiet as he progressed through his work during the hour or so that he was there. Not also during that time, he had another employee with him, on what assumed was a training mission. We were emailed a report very son after they left. It was, overall, a very good experience with Jacobs.
Elizabeth Donoghue
Jul 22, 2021
I highly recommend Jacobs Air Conditioning & Heating. The service person was professional and they were quick to get me in to repair my AC on a hot day. I also thought the pricing was very fair. I will use them again without hesitation. Service: Repair AC
Pam Matthews
Jun 18, 2021
When a local HVAC company told us our whole system was old and needed replacement, we called Jacobs to get a second opinion. Jim came right out and was able to tell us exactly how old the system is, and that it looked fine. We did need a drain added, as the old furnace was sending condensation right into our crawl space. Eli came out and did that work, on time, when he said he would, with a smile and ability to tell us what he was doing. Fixed it all and did a few tweeks to other issues. All in all, we are VERY happy with Jacobs.
Mark Morefield
May 19, 2021
Heating went out during the holidays. Got a diagnosis. Ordered needed parts, and fit in a service call to get those parts in. All for a very reasonable price. Both Jim and Jackson did great work and I am so pleased to recommend jacobs Air Conditioning and Heating. Quality service at a fair price. What is there not to like? Service: Heating system repair
Darrell B.
May 19, 2021
Very positive experience. Jackson answered all my questions and provided suggestions. Service: HVAC maintenance
Joy O'Keefe
Apr 28, 2021
We got a new heating and AC system from Jacobs. We had to wait til the snow and ice had melted before they could install, but they loaned us some space heaters to use in the meantime. We appreciated the thorough work by the tech, Eli. He left everything neat and tidy. We also were grateful that Eli stayed late to explain the workings of the system to us.
Denise Miller
Feb 08, 2021
Jacob's team are an amazing awesome group of people! From the beginning of the project to the end they were professional, friendly, and helpful. They always go the extra mile! Best experience we have ever had in our home maintenance and improvement. Thanks so much! 100% recommended them for all your HVAC needs! Services: Heating system installation, Install AC
Christina Poirier
Jan 24, 2021
Jim Jacobs Air & Heating are the best! If you want quality service and honest professionals they're the ones to call. They are thorough, detailed, and courteous. I have hired them for maintenance, new build jobs, and repair work. I am a long-standing customer and will remain as such. Service: HVAC maintenance
Robert H.
Jan 21, 2015
Called them on sat with no heat in entire house in middle of winter. They promised to get back to me on Sunday for a Monday inspection of the problem. Instead, they called me on Wednesday- 4 days later! And this is a unit they installed new and had serviced every year. I guess customer service isn't part of their vocabulary.