Bill Owens Heating & Air Conditioning

We operate a Coffee House in our community and love our customers. When we arrived this morning, it was so hot, it was humid INSIDE our space, and we couldn't sort it out. A lot of our peeps come and stay all day, so we were concerned about them being stuck in such yuk to work, study, etc. They can anyway and touched it out Our regular repair service was unavailable for a week, so I looked for someone down the street and found you all.

It was raining with little chance of the weather letting up, so your dear associate (who answered my phone call) walked me through steps we could take to see if our system might come around. Then she called back to see how things were going (it still wasn't working). THEN, as soon as the weather started to let up, she reached out and let us know someone was on their way to help! They diagnosed and solved our problem quickly, and for a truly reasonable fee! Well done! Y'all definitely won our business! Top shelf service!

Critical: Professionalism, Quality, Value Was originally called to do diagnostic on thermostat and heating unit, then performed repairs but neglected to put the condensation pipe back into drain which caused water leakage which caused damage to ceiling. Allen (the owner) I suppose refused to admit fault and would not even offer to make things right. Services: Thermostat repair, Heating system repair

We have used Bill Owens for a few years now and they just keep on impressing us. The technicians are always on time, friendly, and knowledgeable. Any time we've had a problem with our unit, they have handled it quickly and professionally. They have gone above and beyond to make things right when we got a faulty unit (factory problem, no fault of theirs). I never doubt their honesty and integrity. It's so nice to feel you can trust a company these days!

My elderly Aunt's thermostat stopped working on a Saturday with freezing temperatures. Left messsge for technician. Received quick response. Technician was very knowledgeable and professional. Highly recommend this company!

Tim was super. It was a regular maintenance call and he found a problem. I am a mechanical engineer and was impressed with the diligence. He did not stop until our Trane unit was just like new. Exceptional service. Thank you Bill Owen's

Critical: Value Was in search of a $4 capacitor and these guys wanted to charge me $106 for it along with a $140 fee for a visit. I went with Conner Heating and Air and they sold it to me for $10 and even met me in town. I'd recommend them over Bill Owens any day.

Best experience we've had with a service company since we moved to Chatt! I'm blown away by the quality, thoughtfulness and value of their work. They were gentlemen that were very thorough, kind, funny and clean. I couldn't believe they actually cleaned up after themselves! That was a first for us. Thank goodness Superior didn't return our 7 calls! 1000% the company to choose for HVAC.

Prompt, professional service when my AC failed. Zach, the technician, was very polite, professional and knowledgeable. Highly recommended! Service: AC repair

I highly recommend Bill Owens heating & air conditioning. They are very polite, knowledgeable, and professional. The prices are reasonable they showed up on time and cleaned up after they were done. I have no complaints. Thank you for installing my new Trane heating and cooling unit. One happy customer.

Quality, quality, quality! I cannot say enough positive things about my recent install. These guys are professionals from start to finish! So glad I found them. This is my 4th complete install in various homes and without a doubt the very best I ever encountered. Don't waste your time shopping around this is the best company for HVAC out there. I was and still am completely worry free about my system. Geez I could keep going but hopefully if you read this review you get the picture.

Thank you again Bruce for assembling such a great group of guys, showing extreme professionalism and providing quality craftsmanship. Oh you will be performing my preventive maintenance for the life of the unit (or me!) I won't go elsewhere.

Absolutely amazed. We had called several companies(one though our home warranty)to fix our heat and after a week and a half of no heat and getting different diagnoses that did not fix it. I call Bill Owen's H&A this morning and they set me up with a 4:40 appointment. They came out and fixed our heat within 30 minutes. So please and will continue to use them. Wished we would have called them first!

I have used Bill Owens since I inherited my home 7 years ago. My parents had used Bill Owens before that and I know why. They aren't the cheapest but they do fix the problems and get your heat/AC working quickly. Most calls for service have been fulfilled the same day. Knowledgeable and ready to solve the issues that make your system go out.

I called this morning to get some maintenance done on my condo AC downtown. It had gone out 2 days prior. They had 3 available times for me so I could work around my schedule and were right on time! They had cold air running within 30 minutes and the house is good to go! I couldn't be happier with the service provided.

Bill Owens is awesome. We had an issue with our unit and they were out within an hour and a half and had it fixed in less than 30 minutes. They also found that when they fixed another issue a little while ago, it should have been covered under warranty and refunded the cost! Will recommend Bill Owens to anyone!

I made a mistake while installing my Nest thermostat on my own & my heat stopped working. I called several businesses on a Sunday and Bill Owens had a service technician that called me back and was able to come out within the hour. He fixed the issue quickly and the price was reasonable. I was definitely glad to get my heat back on so quickly! Thank you!